Hello, Diane -
I would need to know the make and model of your printer to provide you with a definitive answer.
That being said, most black & white & color printers made and sold these days use the color inks along with the black ink to print black and gray tones. So . . .
Yes, you will need ink in the color cartridges as well as the black in to print.
Best wishes.
SOURCE: Not printing after color cartridge ran out - new black cartridge installed.
Yes, this printer has fixed printheads and must have ink in each color to prevent damage to the printheads. Even when printing black only each color is spit in the servicing area to keep the printhead unclogged.
Regards,
Bob Headrick, Microsoft MVP Printing/Imaging
SOURCE: Won't print unless all ink cartridges have ink.
Try changing it in the properties section under device settings
or go to color management if you have it and change the setting to black only,.
SOURCE: printer does not make black
Remove the black and color ink cartridges.
Right above where the black ink cartridge was, in the top left hand corner of the printhead, push up towards the ceiling and you should be able to push a button that releases the printhead.
Place the printhead right back into the printer and push straight back on the back wall.
You should hear a loud snap.
Replace the ink cartridges which should snap as well.
Close the printer.
After about a minute or so the printer will ask you to do a calibration.
Insert a paper and press start.
Scan the calibration sheet.
After that, in the menu, do a printhead clean.
Do one basic and one deep.
Print a demo sheet to see if anything has changed.
If the picture looks better, continue to do cleans.
In the event that it does not, the printhead will need to be replaced and since the printer is still under warranty, Kodak specialists will try to overnight you a printhead.
The whole process is short and free.
The number for Kodak AiO Support is 1 800 421 6699.
SOURCE: Print faded after replacing black cartridge Brother 240C
The print heads don't appreciate being out of ink so the Brother printer has sensors to prevent that but the tape defeated that prevention. Maybe more cleanings or maybe a cartridge with printhead cleaning solution will help. Otherwise, I fear a new printer.
a.
Press INK.
b.
Press the UP OR DOWN ARROW key to select Test Print.
c.
Press OK.
d.
Use the UP OR DOWN ARROW key to select Print Quality.
e.
Press OK.
f.
Press COLOR START
The
machine will generate the Print Quality Check Sheet.
2.
The LCD will ask "IS QUALITY OK? 1. YES 2.
NO"
a.
Press STOP/EXIT to return to the "Date and Time" display.
3.
Evaluate the Print Quality Check Sheet.
On
the Print Quality Check Sheet each of the four colors is represented by a
slanted square pattern made up of 96 individual blocks. The colors should appear
in the following order from left to right: Black - Yellow - Cyan -
Magenta.
NOTE: Cyan
is the light blue color and magenta is the pinkish color.
a. If
the colors on the Print Quality Check Sheet do not match the sequence listed
above then the ink cartridges are most likely installed in the wrong order.
Continue to STEP 4 to resolve this.
4.
Open the Ink Refill cover.
5.
Open the cartridge covers of the colors that do not appear in the correct
order.
6.
Remove the cartridges and reinstall them in the correct slots. On Brother
Genuine Cartridges the color of the label will match the color of the cartridge
cover.
7.
Run a "Setup Purge". A Setup Purge is necessary to replace the ink in the ink
supply tubes with the correct color. One or more of the ink cartridges may run
empty during this process. If they do, replace the empty cartridge with a
Brother Genuine Ink Cartridge before continuing the process.
a.
Press MENU - BLACK START - MENU. The LCD will display
Maintenance.
b.
Press 7-6, The LCD will display CLEANING ALL
c.
Press 6, the LCD will display eINIT__P ALL
d.
Press the RIGHT ARROW key until one of the colors that was installed
incorrectly is displayed. i.e. eINIT__P CYAN.
e.
Press the BLACK START Key.
8.
Print another Print Quality Check Sheet
a.
Press INK.
b.
Press the UP OR DOWN ARROW key to select Test Print.
c.
Press OK.
d.
Use the UP OR DOWN ARROW key to select Print Quality.
e.
Press OK.
f.
Press COLOR START
9.
The machine will generate another Print Quality Check Sheet.
a. If
all four colors printed correctly the issue is resolved.
b. If
one or more of the colors are still not printing in the correct order repeat
STEPS 4 - 8.
This issue will only occur if an ink cartridge(s) is or was installed inthe wrong position (slot) in the machine. When a cartridge is installed, the ink tube system is filled with the ink from the cartridges, to prepare the machine for printing. If the cartridge is inthe wrong position the tube will fill with the wrong color.
NOTE: If you just installed or replaced the ink cartridges and your printed documents are missing colors please refer to the solution - I just installed or replaced my ink cartridge and my printed documents aremissing colors. What can I do? Blank
To resolve this issue you will need to clean the print head.
NOTE: It may require 10 to 15 cleanings to clean the ink tubes and print head. During the cleaning process, the ink in the cartridge(s) will be consumed. Additional ink cartridges may be required to completethe cleaning process.
1. First verify the position of the ink cartridges:
a. Open the ink cartridge cover and check to make sure the ink cartridges are in the correct order.
b. Starting from the left side, the correct order is Black, Yellow, Cyan(blue), and Magenta (red).
- If the ink cartridges are installed in the correct order, close the ink cartridge cover and continue to STEP 2.
- If the ink cartridges are not in the correct order, remove the ink cartridges that are installed in the wrong position by pressing down on the release lever(s), located above the ink cartridge and remove the cartridge(s) from the machine.
Next, reinstall the ink cartridge(s) in the correct position in the machine by gently pushing the cartridge in until it clicks.
When all the cartridges are installed, close the ink cartridge cover.
2. After closing the ink cartridge cover, the LCD will prompt - Did youchange XXXX (XXXX = the color) This message will be displayed for ink cartridge that was removed. Press the - (Minus Key for No). This willkeep accurate data of how much ink is left in the cartridge.
1. Press the INK key.
2. Press OK to select Test Print.
3. Press OK to select Print Quality.
4. Press the COLOR START key.
5. Review the Check Sheet. The colors on the Check Sheet should be in a specific order: Black, yellow, Cyan (Blue) and Magenta (red).
a If the colors on the Check Sheet are in the correct order and are notmissing any dashes, press + (Plus Key for Yes) on the key pad and continue to STEP 7.
b If the colors on the Check Sheet are not in the correct order, are missing dashes or blank or a color other than Black, Yellow, Cyan or Magenta printed press - (Minus Key for No) on the key panel and continueto STEP 6.
6. The machine will need to perform cleanings to flush out the incorrectcolor or dried ink from the ink tubes and print head.
a. The LCD will ask you BLACK OK. If black is fully printed and is the correct color, press + (Plus Key for Yes). If it#s blank, missing dashes or is the incorrect color, press - (Minus Key for No).
b. The LCD will ask you COLOR OK. If any of the 3 colors (yellow, cyan (blue), and magenta (red) are fully printed and are the correct color, press + (Plus Key for Yes). If it#s blank, missing dashes or is the incorrect color, press - (Minus Key for No).
c. The LCD will say START CLEANING + for YES and - for NO. Press + for YES to start cleaning. The machine will go through a cleaning cycle that will take approximately one to two minutes.
d. After the cleaning is completed, the LCD will say PRESS START. Pressthe BLACK START key. This will print out the print quality check sheet again for you to check and see if your print quality issue has been resolved or not
NOTE: If you wait 1 minute after the cleaning cycle is completed, the display will return to date and time. You will need to go back to STEP 3 to print the Print Quality Check Sheet again.
e. If the ink color order is correct and all of the dashes are present, press + on the key pad to select YES and continue to STEP 7.
If the colors on the Check Sheet are not in the correct order, are missing dashes or blank or a color other than Black, Yellow, Cyan or Magenta printed press - key to select NO. Repeat the cleaning process byfollowing STEPS 6a through 6d. You may have to perform this procedure up to 15 times in order to clean the ink tubes and print head
NOTE: During the cleaning process, the ink in the cartridge(s) will be consumed. Additional ink cartridges may be required to complete the cleaning process.
7. Test by printing the document that had the reported problem (wrong color printing).
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