Question about Cell Phones

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My son has a sony ericson cell phone, he used a personal lock code and does not know the code. I need to find out how to unlock the phone so we can use it.

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  • happygrumpy6 Aug 02, 2009

    i have done as advised and entered the wrong code three times with no response for a puk code, my provider (centennial wireless) said there is no way to unlock the sony ericson..

  • happygrumpy6 Aug 02, 2009

    I am very unhappy that I have spent 13 dollars only to find out that your company can not help me.. I was really hoping to get some results from you.. Thanks for nothin. Annette Lowe..

  • happygrumpy6 Aug 02, 2009

    no thank you though it did not work either,, keeps saying too short will not let me finish

  • happygrumpy6 Aug 02, 2009

    I am sorry I do not mean to come across as a **** I really dont , I am just aggravated.. Thank you for your help... Annette

  • happygrumpy6 Aug 02, 2009

    The phone in question is a couple of years old, I have kept it, in hopes of being able to unlock it and use it because it was a pretty expensive phone..Annette

  • happygrumpy6 Aug 02, 2009

    THANK YOU for all your help... I had already apologized to you for being a little rude and frankly you were a little rude also... Yes my son is a litte irresponsible but he is also handicapped and i have raised him alone with my other 3 children since my husband died a when they were small .. It has not been an easy job and i really dont appreciate you calling my son a clown and you are not very professional and i do hope you think before you speak to anyone else the way you did me today.. sometime there are circumstances which lead people to say things like i did, they would not normaly say.. thank you for all your help.. sincerely ,, Annette Lowe

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4 Answers

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  • Cell Phones Master
  • 1,511 Answers

Sir, I have a 100% working solution for you. I have tested it on many sony ericssons'. Procedure will work if you strictly follow following instructions.

  1. Open this link, select your phone and download the software. (PLEASE CLICK HERE)
  2. Follow the onscreen instructions to install the software.
  3. Once installed, turn off the mobile and remove the battery. Now reinsert the battery and insert the cable (DCU-60 that comes with the box) while holding the 'c' or '@' button on your mobile.
  4. Your computer will detect a new device and install it.
  5. Once installed please unplug your mobile, remove the battery. Now reinsert it.
  6. Download xs++ from here
  7. Extract this file and run XS++.exe
  8. In XS++, click Connect.
  9. Hold 'C' or '@' key on your phone and then insert the USB cable.
  10. u can get some information about your phone when it's connected
  11. click or tick GDFS at the bottom.
  12. Then click Phone Lock, and reset it to 0000.
  13. It will either reset the code to 0000 or will show you the code on right hand side. Note that code.
  14. click Settings at the bottom, then Disconnect.
  15. unplug the USB cable, remove then reinsert the battery
You are done. NOTE: PLEASE DO NOT MISUSE THIS PROCEDURE.

Feel free to contact me for further questions.
If i was helpfull kindly do rate me.

Regards,
Waqar

Posted on Aug 02, 2009

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  • Master
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You can try a manual master reset by typing *#0000# on the phone keypad, this should reset your code to 0000. Hope this helps. If you feel this solution has helped you then please accept and rate. Thanks, cj2176.

Posted on Aug 02, 2009

  • Chris  Jones
    Chris Jones Aug 02, 2009

    I'm very sorry the issue was not resolved and that you're upset that we've not been able to help but I tried to help you as best I could. In my experience that would have been the only way to resolve this issue. It is possible that with the advancement of cellular phones even in the past 6 months to a year that option might have changed. The only other option I could think of would be to talk to Sony Eric. directly and see if their tech support could help.

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  • Master
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It must be taken to your provider to be unlocked.
THanks

Posted on Aug 02, 2009

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  • Cell Phones Master
  • 2,923 Answers

This is what you need to do. You have to use an incorrect lock code 3 times until the phone ask you to enter the PUK code. Now, look for the card that came with the SIM card and you will find the PUK code that would unlock the phone.

But if you couldn't find the PUK code, you might want to contact the phone carrier or you might need to change the SIM card in order for you to use the phone again.

Posted on Aug 02, 2009

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Posted on Jan 02, 2017

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