Question about 2wire (1000-400108-001) Router
I am using a Home Portal 1000SW Modem/router, and have been for several years. I have a Mac G5 with an ethernet connection to it--no problem. I have a Mac G4 with wireless connection--no problem (well, sometimes it loses it, but that is another complaint. Rebooting solves it. BUT, I have a G3 older laptop that, until recently, accessed the home network beautifully, but has now lost its connection and I cannot figure out why. I have reloaded the 2Wire software and it is successful up to connecting, then it just cannot do it. Any ideas? I did see the inactive laptop for a while on gateway.2wire.net but now I don't even see that.
Any help would be appreciated!
Ok this is a simple, but difficult fix at times. I need to know if the other laptop is used in and or outside of your home? In addition I need to know if you have security like a WEP or WPA setup? Do you have a home network setup using this router/modem? I may have other questions, but these I need to know in order to give you an exact answer!
Posted on Nov 26, 2007
Tips for a great answer:
NOTE: The image may vary depending on the computer and modem you're using.
Connecting the Devices Together
After confirming the Internet connection through the modem, connect the modem to the Internet port of the router; connect the computer to any of the four Ethernet ports at the back of the router. For instructions, click here.
Checking the Router's LEDs
After connecting the devices together, check the lights on the front panel of the router. Ensure that the Internet light, as well as numbered light corresponding to the Ethernet port where the computer is connected, is lit. For further instructions, click here.
Setting Up a Linksys Router for Cable Internet Connection
Access the router's web-based setup page. For instructions, click here.
NOTE: If you are using a Mac computer to access the router's web-based setup page, click here.
On the Setup tab, click the MAC Address Clone sub-tab.
Select Enabled then click Clone My PC's MAC.
Click Save Settings.
Click the Status tab.
Check the Internet IP Address. If the Internet IP Address has numbers, this means the router has been properly configured. You should now be able to access the Internet. If you're still unable to access the Internet, powercycle the modem, the router and then restart the computer.
NOTE: If the IP address is still 0.0.0.0, click IP Address Release then, click IP Address Renew. If this does not change the IP Address, powercycle the modem, the router and then restart the computer.
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