Question about 2wire (1000-400108-001) Router

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Can't connect one laptop

I am using a Home Portal 1000SW Modem/router, and have been for several years. I have a Mac G5 with an ethernet connection to it--no problem. I have a Mac G4 with wireless connection--no problem (well, sometimes it loses it, but that is another complaint. Rebooting solves it. BUT, I have a G3 older laptop that, until recently, accessed the home network beautifully, but has now lost its connection and I cannot figure out why. I have reloaded the 2Wire software and it is successful up to connecting, then it just cannot do it. Any ideas? I did see the inactive laptop for a while on but now I don't even see that.
Any help would be appreciated!

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  • dshayne Dec 13, 2007

    Thanks for replying and sorry I didn't answer sooner. Never got an email saying there had been a reply.
    Both laptops are used inside the home and without WEP or WPA setup. I do have a home network setup using this...there is one G5 attached by DSL modem and then two other MAC laptops which are airport enabled. One of them is no problem. It is just the other that is having 'issues'. Does this answer your questions? I sure do appreciate your help!



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Ok this is a simple, but difficult fix at times. I need to know if the other laptop is used in and or outside of your home? In addition I need to know if you have security like a WEP or WPA setup? Do you have a home network setup using this router/modem? I may have other questions, but these I need to know in order to give you an exact answer!

Posted on Nov 26, 2007


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I have my computers and laptop networked through my 2wire Home Portal 1000SW modem and am trying to connect my Coby Kyros MID8024 Tablet through wifi. The tablet finds my 2wire network but seems not to...

1st make sure that your using the proper WEP key (Wireless Password) 2nd make sure that their wirelessly compatible SW is a wireless b compatible to eliminate this issue you may also disable your WEP
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this wireless modem is a little bit outdated:

Data Link ProtocolEthernet , IEEE 802.11b , HomePNA 2.0 , HomePNA 1.0 , USB

see for your tablets protocol if this would match:

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Share Your Internet Connection with More Than One Computer- The Easy Way

Here is a simple way share your home internet connection with more than one computer. This will work for both wired and wireless and doesn't require alot of technical or computer skills to accomplish. I'm sure there are other ways, but if you're looking for a simple repeatable setup, here it is.

If you've got a dsl connection through a dsl modem, this TIP will work for you.
If you've got a cable modem, this TIP will work just as well.

Here's a list of what you'll need.

  1. Dsl or cable modem that works on your system and you can access internet with one computer (If you're using the internet, most likely you've got this already).
  2. Wired (Ethernet) or Wireless Router (wifi routers have 4-6 ethernet ports also).
  3. For Wired: Ethernet cable to connect modem to router.
  4. For Wireless: Wifi compatible computer or wifi card for your computer (follow manufacturer's instructions for proper install).
  1. Turn all components off. This includes anything on your existing network- computer, modem, printer and any router you may currently be using.
  2. With all power off, connect an ethernet cable between your modem and your new cable/dsl router(wired or wireless).
  3. Turn on the power to your new router only and let it boot up completely.
  4. Turn on the dsl/cable modem and allow it to boot. Since the router was booted first, the modem with recognize the router's MAC address (ethernet numerical address) and connect that address to the internet.
  5. Connect all the other components onto the router with the ethernet cables as needed and turn on the components- no particular order is necessary after the router and modem are booted. Your router will assign MAC addresses to all the ethernet components. Once the MAC address is assigned, your computer should work correctly with the internet and shouldn't drop out when the second computer is turned on.
  6. For wireless connections, boot up your computer with the properly installed Wifi card, airport card and allow it to "find" your router. Once you get confirmation of the signal, you're good to go.
Following this procedure will allow your modem, your router to use their designed software to connect you without a bunch of programming. You will actually enjoy having more than one computer sharing an internet connection.

Remember this procedure and follow the steps again if you lose power and have to reboot your network.

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My linksys w/2phone ports cannot hook up with the ethernet

Most Cable Internet Service Providers (ISPs) use Media Access Control (MAC) Address authentication to establish Internet connection for end-users. MAC address is a unique identifier assigned to the network adapter/s of the computer.
To set up your Linksys router to work with a Cable ISP, you have to enable the MAC Clone feature of the router. MAC Cloning is a procedure which enables a router to copy the MAC address of the computer registered with the ISP.
To set up a Linksys router with Cable connection, you need to perform four steps using the computer that's been registered with the ISP:
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ii. Connecting the Devices Together
iii. Checking the Router's LEDs
iv. Setting Up a Linksys Router for Cable Internet Connection

Verifying Internet Connection
Connect the computer to the Broadband modem using an Ethernet cable without the router installed. If you cannot get online, contact your ISP. If it's online, use the computer to set up the router.
NOTE: Some cable modems use the USB port. If the physical connection is via USB port, you may not be able to go online via Ethernet connection. Contact your ISP to have the Ethernet port of the modem configured.

kb17251-001_en.png NOTE: The image may vary depending on the computer and modem you're using.
Connecting the Devices Together
After confirming the Internet connection through the modem, connect the modem to the Internet port of the router; connect the computer to any of the four Ethernet ports at the back of the router. For instructions, click here.
Checking the Router's LEDs
After connecting the devices together, check the lights on the front panel of the router. Ensure that the Internet light, as well as numbered light corresponding to the Ethernet port where the computer is connected, is lit. For further instructions, click here.
Setting Up a Linksys Router for Cable Internet Connection

Step 1:
Access the router's web-based setup page. For instructions, click here.

NOTE: If you are using a Mac computer to access the router's web-based setup page, click here.

Step 2:
On the Setup tab, click the MAC Address Clone sub-tab.


Step 3:
Select Enabled then click Clone My PC's MAC.


Step 4:
Click Save Settings.

Step 5:
Click the Status tab.


Step 6:
Check the Internet IP Address. If the Internet IP Address has numbers, this means the router has been properly configured. You should now be able to access the Internet. If you're still unable to access the Internet, powercycle the modem, the router and then restart the computer.


NOTE: If the IP address is still, click IP Address Release then, click IP Address Renew. If this does not change the IP Address, powercycle the modem, the router and then restart the computer.

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You have this in the Mac Laptops category, but it's not a Mac. This laptop is running Linux.

The Elonex ONEt has wireless Internet connectivity. That means you can use a wireless router in your home in order to use it online. If you already have one, the system should be able to set itself up to use that connection on its own when you open a web browser. The web browser on your system is BonEcho/Firefox.

Another option is to run a Cat5e, also called an Ethernet cable, line from a router (or from your cable modem or DSL modem) directly to the laptop, since your laptop also has an ethernet port. This looks like a regular phone jack, but it's a little bigger.

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If your computer is not able to detect modem, pls follow these steps.

* Check for damage of ethernet cable
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* Even if your modem is not detected, force the IP and Default gateway

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