Question about HP Photosmart 3310 All-In-One InkJet Printer

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Hp3310 all in one having problems printing correct colors even after cleaning multiple times, dumping grape colored ink in blots

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Need a new cartridge

Posted on Aug 01, 2009

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6ya6ya
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Posted on Jan 02, 2017

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Even though my black cartridge is full, my black and white documents are so light they are unreadable. My color cartridges are close to being empty. Can this be the cause?


printers use all cartridges to get the correct colour even black
best get a new colour cartridge then realign the printer with a test pattern

Apr 05, 2015 | Office Equipment & Supplies

1 Answer

It stopped printing black, I cleaned everything then it stopped printing color. Then it will not print anything. I have ran the color and black clean up program at least 10 times, nothing works. Any...


The following may work: remove all the ink supplies. Remove the printhead and soak it for about 5 minutes in 0.5" of very hot water. Gently blot the printhead on a soft damp paper towel to remove the excess water, then replace in the printer and then reinstall the ink supplies.

Feb 10, 2011 | Canon PIXMA iP4000 InkJet Photo Printer

1 Answer

Don't print the black color


Doing reference on your issue. Double check the ink cartridge to make sure that the cartridge is correctly installed. Also be sure that the black ink cartridge used is compatible with the machine.

The next thing to do is a cartridge cleaning as the belief is that the print head is blocked. If you have done a thurough cleaning, the next thing to do is replace the black ink cartridge to be certain the ink cartridge is not faulty.

I have included print head cleaning instructions in case you have not done this cleaning process.

here is some information from the Brother support site:

If one or more of the ink colors are missing from pages printed by your machine (i.e. received faxes, copies and/or documents printed from the PC etc), nozzles in the print head may be clogged, or the ink cartridge in question may not be installed correctly. Verifying that the ink cartridges are installed correctly and/or cleaning the print head may solve the problem.

Cleaning the print head may solve the problem. When cleaning the print head, you are given the option to clean BLACK ONLY, one of the three colors (CYAN, YELLOW, or MAGENTA), or all four colors at once. For this issue we recommend cleaning only the affected color. If more than one color is missing then choose ALL.

When the machine completes cleaning the print head, press Color Start. A Print Quality Check Sheet will print.

Brian




Jan 22, 2011 | Canon MX700 Office All-In-One InkJet...

1 Answer

WHILE TEST PRINT CYAN INK NOT SHOWING WHAT SHOULD I DO SIR


This issue will only occur if an ink cartridge(s) is or was installed inthe wrong position (slot) in the machine. When a cartridge is installed, the ink tube system is filled with the ink from the cartridges, to prepare the machine for printing. If the cartridge is inthe wrong position the tube will fill with the wrong color.


NOTE: If you just installed or replaced the ink cartridges and your printed documents are missing colors please refer to the solution - I just installed or replaced my ink cartridge and my printed documents aremissing colors. What can I do? Blank


To resolve this issue you will need to clean the print head.


NOTE: It may require 10 to 15 cleanings to clean the ink tubes and print head. During the cleaning process, the ink in the cartridge(s) will be consumed. Additional ink cartridges may be required to completethe cleaning process.


1. First verify the position of the ink cartridges:


a. Open the ink cartridge cover and check to make sure the ink cartridges are in the correct order.


b. Starting from the left side, the correct order is Black, Yellow, Cyan(blue), and Magenta (red).


- If the ink cartridges are installed in the correct order, close the ink cartridge cover and continue to STEP 2.


- If the ink cartridges are not in the correct order, remove the ink cartridges that are installed in the wrong position by pressing down on the release lever(s), located above the ink cartridge and remove the cartridge(s) from the machine.


Next, reinstall the ink cartridge(s) in the correct position in the machine by gently pushing the cartridge in until it clicks.


When all the cartridges are installed, close the ink cartridge cover.


2. After closing the ink cartridge cover, the LCD will prompt - Did youchange XXXX (XXXX = the color) This message will be displayed for ink cartridge that was removed. Press the - (Minus Key for No). This willkeep accurate data of how much ink is left in the cartridge.


1. Press the INK key.


2. Press OK to select Test Print.


3. Press OK to select Print Quality.


4. Press the COLOR START key.


5. Review the Check Sheet. The colors on the Check Sheet should be in a specific order: Black, yellow, Cyan (Blue) and Magenta (red).


a If the colors on the Check Sheet are in the correct order and are notmissing any dashes, press + (Plus Key for Yes) on the key pad and continue to STEP 7.


b If the colors on the Check Sheet are not in the correct order, are missing dashes or blank or a color other than Black, Yellow, Cyan or Magenta printed press - (Minus Key for No) on the key panel and continueto STEP 6.


6. The machine will need to perform cleanings to flush out the incorrectcolor or dried ink from the ink tubes and print head.


a. The LCD will ask you BLACK OK. If black is fully printed and is the correct color, press + (Plus Key for Yes). If it#s blank, missing dashes or is the incorrect color, press - (Minus Key for No).


b. The LCD will ask you COLOR OK. If any of the 3 colors (yellow, cyan (blue), and magenta (red) are fully printed and are the correct color, press + (Plus Key for Yes). If it#s blank, missing dashes or is the incorrect color, press - (Minus Key for No).


c. The LCD will say START CLEANING + for YES and - for NO. Press + for YES to start cleaning. The machine will go through a cleaning cycle that will take approximately one to two minutes.


d. After the cleaning is completed, the LCD will say PRESS START. Pressthe BLACK START key. This will print out the print quality check sheet again for you to check and see if your print quality issue has been resolved or not


NOTE: If you wait 1 minute after the cleaning cycle is completed, the display will return to date and time. You will need to go back to STEP 3 to print the Print Quality Check Sheet again.


e. If the ink color order is correct and all of the dashes are present, press + on the key pad to select YES and continue to STEP 7.


If the colors on the Check Sheet are not in the correct order, are missing dashes or blank or a color other than Black, Yellow, Cyan or Magenta printed press - key to select NO. Repeat the cleaning process byfollowing STEPS 6a through 6d. You may have to perform this procedure up to 15 times in order to clean the ink tubes and print head


NOTE: During the cleaning process, the ink in the cartridge(s) will be consumed. Additional ink cartridges may be required to complete the cleaning process.


7. Test by printing the document that had the reported problem (wrong color printing).

Dec 08, 2010 | Brother DCP 165C Compact Color Inkjet...

2 Answers

How to refill ink in hp blck cartridge


  • Purchase an ink refill kit at an office supply store. (Staples, Walmart, and Costco all carry this inexpensive kit. It usually costs about half the price of an average printer cartridge.)
  • Gather your kit, a roll of paper towels, and some clear scotch tape together on a large flat working surface, a table or desk.
  • 3Remove the empty cartridge from your printer. (Remember to close your printer lid or door while you are working.)
  • 4Cover your hands with a pair of disposable plastic gloves while you work with the messy ink.
  • 5Take a paper towel and fold it in half twice. Work over the paper towel to catch any leaking ink.
  • 6Place the empty cartridge on it.
  • 7Read the instruction manual included with the refill kit to learn how to refill your particular type of cartridge. (The following instructions are just a general guide).
  • 8Locate the fill holes on the top of the cartridge. The depressions can be felt by rubbing your finger across the label.
  • 9Use a sharp pencil to pierce the refill holes in the top of the ink cartridge. (Correct places can also be found in the kit instructions).
  • 10In addition to black, there are three colors of ink: magenta, cyan, and yellow. Follow the kit instructions on which hole to insert each color OR push a toothpick into the holes to identify the colours as markings on the printer cartridge are sometimes there to fool you into putting the wrong colours into the cartridge ink chambers.
  • 11Insert the long needle on the refill ink bottle into the correct hole.
  • 12Slowly, add the ink. Carefully watch to be sure that you do not over-fill.
  • 13Stop quickly as soon as you see a bit of ink oozing out of the hole. Without letting go of the bottle, slowly release the air, sucking a little ink back out of the ink cartridge, before you remove the needle completely.
  • 14Carefully daub the cartridge contacts on the paper towel, you should see a splotch of the ink leaking out onto the paper towel.
  • 15Cover the hole with a small piece of clear scotch tape. (This works better than the seal dots included in the kit.) Make sure that no ink is leaking out of the top holes. (That's where the clear tape comes in handy.) Be careful not to cross contaminate the colors.
  • 16Repeat steps 11-15 for each ink color.
  • 17After you have refilled all three colors, carefully blot (don't wipe or rub) the cartridge printhead on a folded piece of paper towel. You may need to do this several times. Do this until it stops bleeding and you see an even stripe of three colors showing up on the towel.
  • 18If the blot shows the colors either faded or not at all, blot on wet paper towel and again on dry, to get the ink flowing.
  • 19Replace the ink cartridge into the printer. Never, ever install a leaking print cartridge.
  • 20Immediately print something, anything, just to get the ink flowing. Print several test pages, preferable photos with a lot of different colors.
  • 21Follow the cleaning or priming cycles for your specific printer.
  • May 25, 2010 | Office Equipment & Supplies

    2 Answers

    C6180 failed alignment test, will not print color properly


    All colors need to be present to pass alignment. Usually what I see is the yellow is empty. You can blot the print cartridge on a damp paper towel to verify the inks are working and this also cleans the head.

    Jun 29, 2009 | HP Photosmart C6180 All-In-One InkJet...

    1 Answer

    Will not print in black even though all colors are available


    Try cleaning print heads upto 6 times (Menu-tools-clean printheads). My black started working again after multiple cleans. I was about to throw it out, but #6 clean worked!

    Aug 11, 2008 | HP Photosmart 8250 InkJet Printer

    3 Answers

    Printer will not print black ink


    Hi please try these steps:::

    Right-click the printer icon, and then select 'Properties'.
    2. Click the 'Maintenance' tab, and then click 'Deep Cleaning'.

    maintdeep.jpg

    3. Select 'All Colors', 'Black' or 'Color' for the print head to be cleaned.

    allcolorsorblack.jpg



    4. Read the message displayed, and then click 'OK'. The power lamp blinks and print head deep cleaning starts. (Do not perform any other operations until print head deep cleaning is complete. Print head deep cleaning takes about 1 minute.)

    IF ABOVE STEPS DOESN'T WORK TRY THESE STEPS BELOW

    Check ink tank vent hole The ink tank requires air to flow through it so ink can move from the reservoir to the print heads.

    1. Confirm there is no orange tape across the top of the ink tank

    2. If the orange tape is as shown in Figure (1), it is properly removed.

      ink_tank_tape.jpg

      *BCI-3's shown in this example.

    3. If the orange tape is as shown in Figure (2), remove the remaining tape to the level shown in Figure (1).

    4. Make sure each ink tank is snapped into the printer.

      IF THESE STEPS DIDNOT WORK THEN YOUR PRINTER NEEDS REPAIR(You might need to change the printer head.)

    Jun 09, 2008 | Canon i850 InkJet Photo Printer

    1 Answer

    Dripping color ink


    you need to replace the color print head.it right under your color cartidg.

    Mar 01, 2008 | HP PSC 1410 All-In-One InkJet Printer

    1 Answer

    Lexmark X75 no color


    even though you have ink coming out of the cartridge, if it's more than a few months since it's pumped any ink, it can be clogged internally, blotting with paper doesnt always work. Try a new cartridge, or buy a new printer, it's usually cheaper now to get a whole new printer than it is to replace a set of cartridges. consider it's a few years old now

    Aug 16, 2007 | Lexmark X75 All-In-One InkJet Printer

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