Question about Ricoh Aficio 2015 Copier

3 Answers

The SC 542 error code How do I solve this problem without having a technician come out and fix something I can probably solve myself

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  • helpmetechie Aug 02, 2009

    Thanks but can you tell me where this is located on the machine and how I can get to it to replace it? Haven't worked on copiers before other then paper jams. It is first experience with Ricoh Product also.
    Thanks



  • helpmetechie Aug 02, 2009

    Where is the thermistor & the thermofuse located? How do I get to it and change it in the Ricoh Aficio 1515 copier?

  • helpmetechie Aug 02, 2009

    ginko, I have the Ricoh 1515 and that machine doesn't have a online + escape buttons. I do have the error code SC 542 and others have stated The fusing thermofuse & the Fusing thermistor needs to be changed. The problem is I don't know where this is located. Can you give me step by step instructions on how to remove and replace this. (WHERE ARE THEY LOCATED IS #1)

  • helpmetechie Aug 02, 2009

    hI GINKO, I did as you instructed I pressed the clear mode button (yellow) then I pressed the 1 then 0 and then the 7 after that I pressed the clear button (orange) the message that came on the screen is as follows:
    [Sp Mode] No.
    1 copy sp 2
    3 4

    (B1295531c)

    I then turned it off and then on again. after I turned it back on the message that came up was:
    Error occurred SC: 542
    Turn main pow3er switch off then on. if the problem occurs again call service.

    ginko can you guide me from this point?




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Error SC 542 indicates a fuser temperature problem. Once the error is detected, the printer is toast until you manually clear the error from the keypad. Even though the printer is physically fine, it won?t come ready until the prior error condition is cleared.

The magic keystrokes, clear the error code:

The Fix
In order to clear error SC542, you must perform procedure 5810.

Press and hold online + escape, then power on.
Use up and down arrow keys to select SP2
Press Enter
Use up and down arror to locate SP5
Press Enter
Use up and down arrow keys to select 810
Press Enter
Confirm the selection
Power off and on.
The error code is now cleared.

Posted on Aug 03, 2009

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  • 346 Answers

SC542 error = Fusing temp. warming-up error.
The fusing temp. does not reach the fusing standby temp. within 125 seconds after the main power switch is turned on.

Causes:
Thermistor defective or out of position
Fusing lamp open
Thermofuse open
BICU defective
Power supply brd defective
Poor connections

ALWAYS DISCONNECT THE POWER FROM THE WALL BEFORE WORKING ON MACHINE

*** replace the thermistor AND the thermofuse*** If one went bad then the other will probably go bad soon. ( 95% it is one of these). You can check lamp first by disconnecting one end and putting a meter on it to see if it is open -- if open then replace.

Posted on Aug 01, 2009

  • Joy Shannon
    Joy Shannon Aug 02, 2009

    I am sorry I can't tell you where they are located. I am sure someone on Fix Ya can help you. I did some research and that was the answer I came up with. If it is over your head I personally wouldn't mess with it and would call a rep to come out and fix it. I am sorry I couldn't help you further.

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  • 19,396 Answers

In order to clear error SC542, you must perform procedure below.This works on most Ricoh.

  • Press and hold online + escape, then power on.
  • Use up and down arrow keys to select SP2
  • Press Enter
  • Use up and down arror to locate SP5
  • Press Enter
  • Use up and down arrow keys to select 810
  • Press Enter
  • Confirm the selection
  • Power off and on.
On Aficio MP 5500 and similar you have to
press the yellow “C” button
enter 107
press the red “C” button and keep it hold till the display changes
turn the power off with the big red switch on the front side
turn power on again.

to reset a Ricoh CL7300 (or CL7200) with a SC 542 error: 1) Enter Service Mode by holding down Online + Escape and then turning on the printer
2) Hold down keys until System version appears & the 1st option (1. System) appears.
3) Arrow down to #2 - Engine & press Enter.
4) Arrow down to # 5 - Mode & press Enter.
5) Arrow up until you see SP5810 - SC_Reset, & press Enter.
6) You will be prompted to Execute? - press Enter. Resulting message should say results OK.
7) Turn off printer, wait 5-10 secs & turn on again. Should be OK; if not, call Service.



Posted on Aug 02, 2009

  • Ginko
    Ginko Aug 02, 2009

    Hi there

    SC 542 is a fuser warm up error. Very rarely it is the fuse temp sensor.
    Usually the printer start SC542 because required fuser temp had not been reached in max time, that can happen for a number of reason.

    Most common is that you can just reset the error enering in service mode and clearing NVram

    Try this procedure:
    Clear Modes
    Press 1, 0, 7
    Hold Clear/Stop for 5 seconds
    The display should say service mode now.
    Turn power off and then back on while in service mode to reset NVRAM.

    If the error comes back you may need to replace fuser (most common) or fuser temperature sensor.

    Let me know if the procedure applies to your model, if it does not I will get the service manual for this model, I will need more time in that case.

    If the error is cleared, then please do not forget to leave feedback.

    Let me know if it does not clear.

    All the best .

    G.



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You may try first to reset the SC 542 before calling a technician!

That you can do by following method:

1.Turn the machine off and then after 5 second turn it on while pressing the “On Line” key and “Escape” key together until “SYSTEMver x.xx/1. Service” shows on the display.
2.Use the “Up/Down arrow” keys to scroll through the menu listing.
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5. After this turn off and than after 5 second turn it on the machine.
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So only reset the Fuser SC code SC542 by the upper mentioned method and do nothing else, if the SC code appear again then do not try this again because you might burn some parts.
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Now turn power off/ on (red switch)
** Never go further into the service mode, as you can cause all kinds of difficulty.
If the code comes back, then you will have to get a technician on site to troubleshoot the fuser.


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Error SC 542 indicates a fuser temperature problem. Once the error is detected, the printer is toast until you manually clear the error from the keypad. Even though the printer is physically fine, it won?t come ready until the prior error condition is cleared. The magic keystrokes, clear the error code: The Fix In order to clear error SC542, you must perform procedure 5810. Press and hold online + escape, then power on. Use up and down arrow keys to select SP2 Press Enter Use up and down arror to locate SP5 Press Enter Use up and down arrow keys to select 810 Press Enter Confirm the selection Power off and on. The error code is now cleared.

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