Question about Microsoft Windows Vista Home Basic Edition

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Really bad virus whipped me out

I recently had a virus that wouldn't let me on my computer and crashed it every time i tryied to run a scan to get rid of it, so i put a malware on a dvdr and renamed it to help worked fine got rid of the 32 viruses my sister downloaded on my 4000 dollar computer, now the problem is the blue screen, the virus whipped out all of my restore points and my computer keeps going into startup repair, and considering the fact i don't have a restore point the computer crashes and gives me a blue screen says the program has been shut down, and i don't have my product key so gateway threw me out the door considering my harddrive is from gateway

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Hmm...maby you cold try and wipe your entire hard drive. WARNING! this clears EVERYTHING on you hard drive! you will even have to reinstall windows. or you can try and get a brand new hard drive. im not good at this tech stuff, so um yeah. im only giving a opinion. oh, and your response to my gta iv error. please go and see it. click see more, ive commented (spesificaly for you) on what you said. ive got the info about my computer that i was able to find.
this was richiewikie@gmail.com.

Posted on Aug 03, 2009

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Have you seen this article?
If you can turn off the auto restart to get a stop error code from the blue screen, that will help you to diagnose this error. Press F8 as it boots and disable the auto restart. Then reboot and note the exact error code reported. Write back with that info and we'll help you to sort it out.
You can look up codes here.
Also helpful links for blue screens here, & here.

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!

Posted on Aug 01, 2009

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Posted on Jan 02, 2017

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