Question about SanDisk Sansa e250 MP3 Player

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My display is frozen

Hi there, my sansa e250 display is sort of 'greyed' is there any way I can have it display in the normal way like it was before??

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Re: my display is frozen

If your device goes blank and is unresponsive to correct to problem hold the menu button on lower left of the device for 30 seconds. This should shut down the device then it can reboot and turn on after a min. If your also having problems having your computer recognizing the device this can solve that problem as well. At least sometimes. Good Luck.

Posted on Nov 27, 2007

Re: my display is frozen

Try updating software ,check space--mb---gig--refresh

Posted on Nov 25, 2007

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I was updating my Sansa e250 player while connected to my computer (windows xp), and then when I disconnected it (using the "safely disconnect hardware button), the usual message appeared on the Sansa --...

You will need to get your player into Recover mode.

1) Move "Hold Switch" to "Hold"
2) Press REC switch and power on switch untill the display shows "Recover Mode"
3) Then connect your player to your PC. The player should now show up as a removable drive.
4) Open "Notepad" on your PC and save an empty file named sansa.fmt on that removable drive.
5) Safely remove the drive and move "hold" switch to "No-Hold"
6) The display should say something like "formatting"
7) Then your Sansa will restart in MTP mode.

May 14, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

Frozen sansa

Most probably the device's data base needs a reset. Check out this link: Sansa e250 Frozen

Feb 01, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

Frozen while on the refresh database screen

Try holding the power button for about 15-20 seconds. This usally shuts the whole thing down.

It may refresh the database as normal next time.

Nov 18, 2008 | SanDisk Sansa e250 MP3 Player

2 Answers


1. Connect Sansa to a Computer
2. Install the latest Firmware update for the Sansa

Firmware Update:


Oct 28, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa e250

I have a proplem with my sansa e250 after upgrading it. Now I can't start my sansa. The whole sansa is frozen. Just appear SanDisk logo on the screen, blue wheel lite and that's all.
I tryed several time to reset it by pressing the power on (menu) buton for more than 15 sec. It power of after that, but when I try to start it again problem persist - sansa e250 is frozen after logo of sandisk apear on the screen.
Please help me

Aug 17, 2008 | SanDisk Sansa m250 MP3 Player

2 Answers


take the battery out

Jul 10, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

E250 malfunctions when I connect to rhapsody

My screen is frozen it will not move and my player has not had any malfunctions previous to this matter...

Oct 24, 2007 | SanDisk Sansa e250 MP3 Player

2 Answers

Sansa seems to be frozen at startup

is my sansa broke or wat. when i plug the usb cord in the sansa comes on and wen i take it out it goes off , but the screen don't come on......i suffered the problem of wen the screen do come on it stops at the sansa rhapsody part then start over back to the big sansa screen then sansa rhapsody..........someone please help!!!!!!!!!!!!!!!!!!!!!!!

Sep 11, 2007 | SanDisk Sansa e250 MP3 Player

2 Answers

Sansa E250 it seems to be frozen

You gotta put your installation cd into the computer and install the Sansa Media Converter. That will put all the pictures and videos on the mp3 player. To get it "unfrozen" just press and hold the power button for 15 to 20 sec.

Jun 28, 2006 | SanDisk Sansa e250 MP3 Player

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