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Print leaves a 1/8 inch smudge, line all the way down the page, roller sounds like something stuck in it(like piece of paper)- can hear brushes making that sound as it goes around

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What kind is it

Posted on Aug 01, 2009

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Posted on Jan 02, 2017

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1 Answer

Konica Minolta 2430 DL has Smudges or dots on page


Not an expert on this brand of printers but it looks like dirty feeder rollers to me. Try cleaning them and Print a Blank document and see if the marks show up

Jan 24, 2014 | Konica Minolta magicolor 2430 DL Laser...

1 Answer

5x7 inch paper moves towards end of print and black ink smudges edge of paper


Check for any small paper jam. Check the rollers, also use an alcohol swab to clean the rollers and check for ink leaking. Check you ink pad, it could be time for a new one.

Jan 21, 2014 | Epson Stylus 1400 InkJet Photo Printer

2 Answers

Smudged horizontal lines


Try cleaning your rollers, it worked for me. I hope this helps.

Feb 13, 2013 | Canon Pixma MX410 All-In-One Printer

1 Answer

My HP 6500 Printer jammed and now everything it prints has a line running down the side. Each segment is about 1/2 inch long and runs down the whole page.


This type of line is cause by a scratch or smudge on the toner cartridge's image drum. You will need to replace the toner cartridge.

Nov 01, 2017 | HP Officejet 6500 Wireless All-in-One...

1 Answer

My HP 4100 printer prints with a black smudge clear down the page. I clean the roller but continues to print bad copies. Should I replace the cartridge?


Problem is either the cartridge or the fuser.
Put paper in the manual feed tray(tray 1)
Print something. When the paper gets 1/2 way into the printer, open the
top cover. Pull out the toner, look down at the paper.
If it has the smudge replace the toner. If no smudge, replace the fuser.

Apr 29, 2011 | HP LaserJet 4100n Printer

1 Answer

Our printer makes dirty copies. It looks smudgy and it happens on various papers. The clean cartridge process does not improve the situation.


If the smudges are repeated at regular intervals down the page, it will be one of the rollers. A common cause is if you get a paper jam half way through the fuser (the hot roller at the back) and pull it through to clear the jam it can leave excess toner on the roller. This then melts and causes smudges on all the pages that come out later. You can clean the marks off the fuser roller, but unless you know exactly what you are doing you should be very careful. the fuser roller is VERY hot when it is in operation so you can burn yourself if you are not careful. Unfortunately the toner marks come off a lot easier when it is hot, when it cools it hardens and sticks to the roller more. You should also take care not to use anything sharp or abrasive on the fuser roller, if you damage the non-stick coating it will make matters worse. A soft lint-free wipe is recommended, or a piece of something like kitchen roll if you cant get soft cloths.
You can buy replacement fusers for HP Laserjets which should be a relatively easy replacement. but they are usually not that cheap.
First thing to try is take out the cartridge, clean the inside surfaces with a DRY, clean soft cloth. There will be a soft sponge-type roller which you can wipe but be careful not to contaminate it as it will affect print quality. Also lift the flap on the cartridge briefly to check the shiny roller underneath for any marks. this is the drum which is sensitive to light so don't leave it exposed for too long.

Apr 28, 2010 | HP LaserJet 4250n Printer

1 Answer

I got smudges when i print ,how can i clean this


It looks like you've managed to get some ink on the rollers. 3 Possible solutions:-

1) Check your printer maintenance menu, there may be a roller cleaning option.

2) Print a document which has printable data on almost all lines, but with empty cartridges. You'd be using a piece of paper more or less as a mop.

3) Final alternative, it getting right into your printer and cleaning it by hand. Printer ink is water soluble so damp cloths/cotton buds should be man enough for the job. The parts you need to concentrate on are the rollers and the small sponge wells underneath where the print cartridges rest.

Apr 13, 2010 | Computers & Internet

1 Answer

Paper jam


The print roller can be turned by hand but do not move the print head by head to the left or right -just make the roller turn either way. Try line feeds first. Steve Medley

Oct 27, 2008 | Epson Stylus Photo 950 InkJet Printer

2 Answers

Paper has black marks only on the edge


There are several issues that will cause a problem like that.
1, As X box mentioned is a problem with the drum. That is part of what is called the print cartridge or imaging unit. There is most likely a shutter or opening in the cartridge which you can shine a flash light at and see if the defect is visible. If so you will have to replace that cartridge. I would suspect that is the most likely issue.
2. There may be something in the paper path. A small piece of paper riped off in it, something else, a piece of tape, label, etc may have made it into the machine, that will make contact with the paper and smear the image.
3. Lastly, your fuser roller may be bad causing the reprint.
How to determine where the issue is, shut the machine off while it is printing and jam the paper in the image area. See if the defect is on the paper before the fuser. Eliminates the fuser ....

Feb 19, 2008 | Lexmark C522n Laser Printer

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