Question about Husqvarna Viking 1
1. Did the software come with a dongle? This is a "key" that looks like a memory stick, that is actually a copyright protection device. You cannot access the program without it. To get the program to recognize it. plug it into a free USB Port, then power up your computer. It will read the dongle as a new device and install it on your computer. Always make sure the dongle is plugged into the same USB port as when its installation.
2. Check the operating system compatibility of your embroidery software and your computer.
What is your computer's OS? If you have Vista, it will not read Win95-XP. In that case, you may need to find a used computer to dedicate to your embroidery and install Win 98. I have XP 2000 and it reads all the Win programs back through 95.
My Husqvarna Rose/3D Embroidery Studio, will not operate with the Vista program. It will run on XP, because XP is backward compatible to previous Windows programs.
If this is the problem, you can still purchase older Windows programs very affordably. Before installing it on your hard drive, I would get expert instructions from a professional, who would back up your hard drive. I've also heard of people partitioning their hard drives, so that they could use more than one operating system.
(This is MUCH CHEAPER than purchasing a new machine and all the software, etc to go with.)
Just a note: The small notebooks they've come out with, do not have the proper drive to run your embroidery program.
3. If you have the reader'writer that came with the machine and no serial port on your computer or printer, you can take the box to your local Radio Shack or computer repair, where you can get an adapter with a serial plug on one end and a USB plug on the other, or get the "Ultimate Box Plus". The adapter is cheaper.
One, or all, of these little tidbits may fit your problem.
Hope this helps.
Posted on Aug 20, 2009
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Posted on Jan 02, 2017
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