Question about Janome Memory Craft 9000 Computerized Sewing Machine
All I had to do when I got my customizer was purchase a Serial to USB adapter cable. (Radio Shack carries them but you have to either order them online or go to one of the bigger stores) I installed the cable, then connected the customizer to it. Make sure you download the upgrade for customizer so it will work with XP if that's what you are running. Then you go into your settings or communications menu and pick the one that works. Sometimes you have to do it a couple times til you find the right one. My worked this was for many, many years until the whole thing bit the dust last August. I don't know if it's a hardware, software, or ownerware issue and neither does Janome or anyone else. I ended up having to by a new machine for embroidery. Good luck, I hope I helped some.
Posted on Sep 06, 2009
I have the same problem as sapphire. I don't have a 9 pin serial port on my laptop so I bought a 9 pin cable that converts to usb off ebay and the disk that has the drivers on it won't work, so I downloaded drivers from dell and now it says the cable works and I have it set to com 4 but when you are in easy edit customizer 2000 and try to import anything off the reader/writer you can't find it as the laptop won't recognize it. HELP!!
Posted on Aug 26, 2009
Are you using a USB-to-serial adapter?
I *think* what the problem might be is that the COM port's not been set in Customizer. Within either of the Easy/Customizer apps, go to ScanCard>Communication Settings ... you'll open up a dialog box within which you can set which COM port your cable's going to use.
If you're compie savvy, you can go to the Windows Start button on Task bar>Control Panel>System>Device Manager>COM ports and SEE which COM port your cable's using.
But until your software knows what COM port your cable's using it will NOT recognize that you have one installed.
Please let me know if this doesn't help! Or if there's anything I can help with!! :)
Posted on Aug 01, 2009
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Posted on Jan 02, 2017
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