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My phone locked it is asking me for my gmail acct I do not rememnber this information I need my contacts bad.

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Well u will need to remember some how...we can not assist you with the retreval of ur gmail acct so sorry

Posted on Aug 01, 2009

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Posted on Jan 02, 2017

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1 Answer

Phone stolen need to lock it or stop sev


Do you use gmail. If you have ever used chrome and have a Gmail acct. Get on another computer go to Google . My account /activity controls/devices. You can do it there. Or call the carrier.

Dec 02, 2015 | Cell Phones

1 Answer

I can't remember my gmail acct psswrd & can't remember dates for when I first opened my acct or the last time I was able to access my acct. How do I get into my acct???


Hi
If you go to "www.google.com", then in the middle of the screen is the search box, but at the top right of the window are four to five options, one of which is "Gmail". If you click on this you will load a page where you can input your username and password. Under the sign in button, there is a "need help?" link. If you click on this the next page gives you three options, forgotten password, forgotten username and other problems. If youclick in the circle next to "I don't know my password" and click continue. You will be asked for your email as registered with gmail, clicking continue will lead you to one of those annoying pages where you enter the characters displayed. On the next screen enter a gmail password you remember and then you will get a page to ask for a text message or automated phone call, whichever you prefer which will give you a code to enter into the next page and then you will be able to change your password.
Cheers

Nov 14, 2014 | Computers & Internet

4 Answers

Fix-ya


Yes, it would appear gmail assigned you a new account.
To Delete the NEW account from Google:
  1. Sign in to the NEW account at accounts.google.com.
  2. At the top, click Data tools.
  3. In the Data Tools box, click Delete products.
  4. Click Remove Gmail permanently.
Now, to get into your OLD gmail account through your new smart phone, you first need to delete the NEW gmail account from the phone. I do not know what kind of phone it is, so I suggest you go into the store where you purchased the phone and ask for assistance.
Apparently, incorrect selections were made while attempting to put your OLD gmail account into the phone, and Google assigned you a gmail account based on your name. It is similar to the old account name.
The specifics of your phone's operating system prevent me from knowing how to properly help you. But it's obvious you need to delete the NEW gmail account, install the OLD gmail account, so when you tap the gmail icon, you get what you want. The people who sold you the phone will be able to help you the best.
Sorry I couldn't do more.

Sep 01, 2014 | gmail.com

1 Answer

Google accounts recovery


if you updated to the new phone but continues to have the old one. you should contact google support team.

good luck

Mar 03, 2017 | Computers & Internet

1 Answer

Google account sign up


If you haven't used that account in that amount of time, it probably has deactivated from lack of use. Just open a new account.

Jun 27, 2017 | Computers & Internet

1 Answer

Phone locked and need my gmail acct and password


You may be able to contact your cell service provider. They might be able to unlock it for you. You could also try to do a reset of the phone. Hold down power and volume down. If that doesn't work try volume up. You may lose all your information on the phone so do this at your own risk.

Jul 02, 2013 | Motorola Cell Phones

1 Answer

I bought a used Motorola blur and I need a blur account but the one who had it before me has his acct locked so I keep getting login failed messages... how do i get rid of his locked acct and make it my...


You should do a data wipe/factory reset on the phone. This will not wipe the SD card, but it will require you to reinstall any apps that you currently have. I would suggest backing things up to the SD card first based on what you want to keep... contacts, sms, mms, call log, etc.


Here are instructions:
1. Power off phone.


2. Hold camera button and power on phone at the same time.
3. Release the camera button when prompted to.
4. You will see a message screen telling you to press the up or down volume button
5. Press and HOLD the down volume key (ignore message 'Volume Up Key Pressed')
6. When triangle and phone screen appears
7. Press on the screen just above the back key
8. You will now see the "Motorola system recovery" menu
At this point you will have three choices:

1. reboot system now [Menu+Back]
2. apply ssdcrad:update.zip [Alt+S]
3. wipedata/factory reset [Alt+W]
You can simply tap an item to select it.

At the bottom of the screen you can select OK to apply your choice from the menu.

I hope this helps.

Oct 19, 2012 | Cell Phones

1 Answer

Is a gmail account the same as a google account


No your google account keeps track of all your other accounts like your gmail account.

Aug 18, 2012 | Cell Phones

1 Answer

My pattern was attempted to many times and now my phone is locked


I have a Samsung Moment & the security pattern was attempted & failed too many times, now its wanting gmail acct info. I dont use/remember any of the gmail acct info. How do I get it back to the security pattern?

Mar 11, 2010 | Samsung SPHm900 Cell Phone

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