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These dvd players have problems working with some brands of dvd's. Here is a report from a customer who had contacted, the now defunct CyberHome customer service department at got this response.I hope this helps you with your problem. we do not recommend the use of Maxell, Memorex or TDK brands of
> discs because recent testing has shown them to be incompatible with our
> units.
>
> There are many different types of disc media available today, and not
> all of them are compatible with CyberHome equipment. And while there
> may be others brands of disc media that will perform quite well in our
> units, there are others that will only work on an intermittent basis.
> We have tested the following brands, and found them to be the most
> compatible with our equipment:
>
> Verbatim, Great Quality, Ricoh, Ritek, Nanya, RiData, Daxon, CMC
> Magnetics Corp, Info Disc, Intenso, Imation, MBI, MCC, and Medianca
> seem to work the best in our units.
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