Question about InSTEP 10K Ultimate Double 11-KA285 Jogger
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Posted on Jan 02, 2017
SOURCE: Need: Replacement Seat
my mother had the same one, had same problem and found that it was cheaper to by another stroller. she ended up buying an evenflo. because with the cost of the replacement seat and shipping and then running the risk of the samething happening again, your better off cutting your losses with that stroller. she uses the evenflo one with my son when she jogs and she loves it.
Posted on Jul 25, 2008
they have available parts as per their website. you can visit their nearest store branch or order online
Posted on Apr 30, 2009
SOURCE: repair parts
I recommend calling Dorel Juvenille Group (the manufacturer of your product). They can be reached at 1-800-544-1108 and are open M-F from 7:00 AM until 6:00 PM EST (except Friday - they are open until 4:30PM). You will need the model number and date of manufacture. It can be found on a white label somewhere on you product (I would check the back of the seat on the stroller itself - that is where both of mine are located). With this, they can provide you with replacement parts, instructions, etc. You can also find them online at djgusa.com. I recommend calling, though. I have found it much more effective.
Posted on May 16, 2009
Try this link
The instructions & diagram are in section 6.2 on page 5 of this 7 page pdf document.
Hope it helps!
Posted on Nov 25, 2009
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