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judy anderson Posted on May 20, 2018

I have a rheem power vent hot water tank #21vp50-1, serial #rn0793005074. The ignitor lights but gas does not turn on. A few months back we replaced the ignition control but now this is happening.

5 Related Answers

pvoisr

  • 1 Answer
  • Posted on Jan 10, 2009

SOURCE: Rheem water heater with powerglow ignition wont re-light

I have fixed mine. The problem part is the Ignition Control module. It is made by Robert Shaw part # SP10758. I paid $93 plus shipping.

Works great now. A repairman wanted to sell me a gas valve for $488.
Watch out for these people.....

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Anonymous

  • 62 Answers
  • Posted on Jul 09, 2009

SOURCE: Rheem/GE power vent water heater, pilot lites, but not the main

I would check to see if the switch on the blower pressure sensor is closing...When T-stat calls for flame, the circuit starts the blower, then the blower pressure sensor switch closes to allow the main gas valve to be powered.

Bill Johnson

  • 306 Answers
  • Posted on Jul 15, 2009

SOURCE: I have a Rheem 50 Gal. Power Vent 2 hot water tank

Don, if you have done this before go for it. If not call a pro,you will thank yourself later!

Anonymous

  • 2 Answers
  • Posted on Sep 27, 2009

SOURCE: Rheem 40 gallon gas hot water heater, pilot light

To make a short story long (I need to include all details, sry)…

I got up one morning and realized that we did not have hot water. I re-lit the pilot light and as soon as the burner went out from heating the water up, the pilot light would go out. After reading several posts regarding this issue, it seemed apparent that the thermo-coupler was the problem. Since I am a little bit handy around the house and very tight when it comes to opening my wallet, I bought the device from Lowe’s ($8.98) that was recommended by my online advisors and after a few googles, figured out how to change it. No help. The pilot light still goes out.

I gave up and went to Home Depot to purchase and schedule the installation of a new hot water heater.

STICKER SHOCK

A new Direct Vent type water heater costs around $800 with an additional $450 for “special” installation. Add a few fees to that and the grand total came to about $1450.

I felt like I had no choice since my wife and 2 daughters refused to live their life without hot water and I had no clue about how to fix the dam thing.

The plumber assigned to the installation stopped by to evaluate the site conditions and quickly noted to me that the 8 year old water heater tank was in good condition and that the gas controller was probably faulty, which could be purchased online from the manufacturer. I quickly cancelled the Home Depot order and purchased the controller for about $120 after shipping and tax. Immediately after the installation it seemed that the problem had been solved. A few days later the pilot light went out.

I called the plumber and explained the situation and he recommended that I purchase another controller because the one that was shipped to me was probably bad. I searched around town and found a plumbing supply company that had the correct model in stock. Two days later the pilot light was out. I cleaned up the controller and returned it to the store and asked the plumber to please schedule a visit to repair this dam thing.

When the plumber arrived, he hooked up a gauge in several locations and confirmed that the correct amount of gas (cfm) was being delivered to the controller, pilot light and burner. He then proceeded to remove the fire box to make sure that the igniter, thermo-coupler and pilot tip were set properly. He inspected the pilot light tip and said that he found the problem. Using about a 1/64” tip drill (can be purchased at a welding supply store), he cleaned the tiny hole that releases gas to the pilot light. I felt a sigh of relief because I was certain that the problem had been solved. $65 dollars (plumber’s fee for an hour of work) and 4 days later the pilot light went out.

I called the plumber and he said that the controller that I purchased online must be bad. Too embarrassed to return to the first plumbing supply store, I found another one in a different town that had the correct model in stock. Three days after changing the controller the pilot light went out. I returned the controller and a six pack later I decided to do some extensive googling.

The key term here is “DIRECT VENT”. This seems to be a very common problem with direct vent water heaters and I was about to find out the reason for this phenomenon. I read a post by an individual who wrote that if the vent becomes detached that the inflow of air can become contaminated and extinguish the pilot light. I decided that before I spent any more money on a plumber that I was going to take the vent apart and find out what makes it tick.

My direct vent system has 2 parts to the venting, an inner pipe (3” nominal diameter) that serves as the exhaust and the outer pipe (5” nominal diameter) that serves as the internal flow of air which supplies the pilot light and burner with oxygen. On the outside of the house a vent hood helps to segregate the two by extending the exhaust about 3” beyond the intake. I looked into the hood at the end of the pipes and discovered that the internal pipe which consisted of a 2 piece slip joint had come loose from the elbow that sets on top of the water heater. This slip joint pipe was not attached at any point with screws or clamps and was loosely setting over the elbow on one end and into the hood on the other end, allowing it to detach. Apparently, when atmospheric conditions were right, the burner idled down from heating up the water and extinguished the pilot light because the intake was saturated with CO2 from the connection failure.

I purchased a section of 3” pipe that was long enough to be installed in one piece. I connected it to the elbow using a stainless steel hose clamp. I had to disassemble the pipe 3 times to make adjustments to the length and position before I got it right, but I should not have any more problems with the pilot light.

The problem here is time. It takes a lot of time to get this right. When the plumbing contractors installed this unit during the construction of the house, there was no one around to make sure that they got it right. It is probably common to use a 2 piece slip joint type connection, but I feel like it should be attached with screws or clamps. In my opinion it is not rigid enough and can detach easily, especially if it is not installed properly. A one piece connection that is attached at one end with a hose clamp and then held in place at the other end by the hood is fool proof.

A

Anonymous

  • Posted on Jul 03, 2011

SOURCE: We have a 10 year old Rheem PVW50 Power Vented

The igniter is glowing, but no gas ignites?
So either the gas is entering combustion chamber and not lighting because igniter is positioned incorrectly -or- no gas is entering combustion chamber because air in gas line or bad gas control valve thermostat or gas line is clogged.
When you 'restart' the water heater, somehow you are getting gas to the burner and it is igniting.
I'm not sure what the flame switch is. If the ECO was cut out, the gas control valve would not send power to the igniter and there would be no gas available for 'restart.'
I would adjust location of igniter, check if gas is entering combustion chamber, clean the gas line to the burner, and bleed gas line for air, but another suspect could be the gas control valve thermostat.
Identifying numbers are usually on side of gas valve.
Open following link to help identify gas valve:
http://waterheatertimer.org/How-to-adjust-temperature-on-water-heater.html#intelli
http://waterheatertimer.org/How-to-install-gas-water-heater.html#clean

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If I run out of propane, do I need to unplug the hot water until I get gas? Also, how do I get it started again once gas is restored? i have a Rheem PowerVent unit.

There is no pilot light on your power vented hot water heater. You may as well unplug it because the induction fan will continue to run. Hopefully your propane company is responsible enough to perform a gas leak check on your propane system. After the gas is turned back on, you can plug in your water heater to start it up. Run-outs are costly so it's bet to get on automatic delivery or call when the tank is down to 30%
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I keep getting a code 13 and no hot water after about 3 min. Vent is clear??

Undersized gas line?
Temperature set too high?
Haven't kept up with regular maintenance?
Tankless older than 5 years?
Hard water over 7 grains?
http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html

Gene

If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7

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Replacing a rheem power vent water heater

1) Avoid Rheem.
http://waterheatertimer.org/pdf/Which-is-best-gas-water-heater.pdf
http://waterheatertimer.org/How-to-install-gas-water-heater.html

2) Maintain water heater. Pay yourself 10$ a month in future replacement costs.
http://waterheatertimer.org/How-to-maintain-water-heater.html

3) Read product manual for power vent specifications.
Keep in mind that power vent on top of heater can sometimes cover access to anode rod located on top of tank.

If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7

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Rheen PVW50 Hot Water Heater Making Buzzing Noise and Doesn't Light

Why is it always Rheem problems?
Every water heater problem is Rheem.
And Rheem doesn't post any service manuals, like the other two big manufacturers, AO Smith-American, and Bradford White.

Copy following link for troubleshoot by gas control valve.
http://waterheatertimer.org/How-to-troubleshoot-gas-water-heater.html#intellivent

Scroll up and find pressure switch heading among links.

You can install gas control valve yourself.
http://waterheatertimer.org/pdf/How-to-replace-water-heater-gas-valve.pdf

If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7

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Water on top of gas heater can be caused by poor venting, or inadequate combustion.
Make sure water is not coming up from under tank top, indicating tank leak requiring tank replacement.
Have a plumber look at problem to make sure home is not filling with deadly, odorless CO gas.
Inspect pipes that they are not corroded and covered with condensate.
Check that roof cap is in place.
Let heater fire and burn for a few moments so the fire is going good, and then light match just outside the draft hood on top of heater. Blow out match and see if smoke draws immediately into vent and upward.
http://waterheatertimer.org/How-to-troubleshoot-gas-water-heater.html
http://waterheatertimer.org/Leaking-water-heater.html

If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7

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Rheem warrior glass serial num r0296b08705 model

You need to first determine if the burners light or not.

As long as the unit wasn't run with a dry tank the unit should not have been affected by continuous water running, unless it got hot enough to damage the thermocoupler which is an easy replacement. That is the part that your pilot/ignitor warms so that the gas valve will open the gas line to the burners.
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Rheem Power Vent model RN 21-VP40-1 gas water heater no hot water but venting runs. Is it the ignitor or the thermostqat? About 10-12 years old.

it may be the thermal coupling that is bad for the pilot light. if it goes bad the flame will go out. replace thermal coupling. so if the pilot light is out then it will not heat water. or turn burner on.
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There could be blockage in your water heaters venting on the outside of the home. It sound like the high limit switch has been tripped. Try unplugging the tank and plugging it back in. this will reset the tank. if the problem persists you will want to call your provider for service.
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Rheem water heater with powerglow ignition wont re-light

I have fixed mine. The problem part is the Ignition Control module. It is made by Robert Shaw part # SP10758. I paid $93 plus shipping.

Works great now. A repairman wanted to sell me a gas valve for $488.
Watch out for these people.....
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