Question about Nokia N95 Cellular Phone

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Keeps playing first few seconds of music files

This happened to my n95 last summer, but it seemed to correct itself after a while, but now its happened again!!! Its very frustrating. Cant even get to messages, or anything else for that matter - it happened 2 days ago and its stuck on that day on screen too.

If anyone has any suggestions they'd be gratefully received.


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  • 83 Answers

Start by taking the battery out and reinstalling it.

If this doesn't work, and the keyboard is still responding, use the "soft reset" code - *#7370# - you will need to enter the phonecode (12345 if you have never changed it).

If that doesn't work, then use the "hard reset" code *#7870# - but be aware that this will delete all data that's stored in the phone memory - the contents of the memory card are not affected, however.

Finally, there is the phone reformat, which will also erase all the settings and data on your phone - to do this, remove the battery, reinstall it and hold down the "*", "3" and "Answer (green phone)" buttons and while holding them down press the power button. Hold the keys down until the phone starts asking the startup questions again. Having 3 hands helps for this proceedure.

If this doesn't help, then the last thing to try is to reinstall the phone firmware using the Nokia software update service -

If it still doesn't work after that, then about the only option is to take it to a Nokia service centre and get them to fix it, since it sounds like a hardware problem.

Posted on Aug 01, 2009


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Posted on Jan 02, 2017


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Good Day, Have you tried reformatiing it? Over a period of time your info can get corrupt from transering music back and forth. To format plug it in to usb. Go to my computer It shows up as a removably disc, usually drive f: Right click on drive f: (or the approriate drive) and click format. Let me know what happens, you will have reload the player, also try bypassing the software you are using to tranfer, by opening up drive f: and clicking and dragging your music into it , or you can copy and paste it into drive f: L8R

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