Question about Creative Labs ZEN V Plus MP3 Player

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Creative Zen froze

We just bought our daughter a Creative Zen for Xmas and had our gathering today. She had hooked it to a USB port to charge. It seems to be frozen and says it is docked and shutting down, but nothing is happening. We have tried holding the "on, off" button but nothing seems to help. I have tried to hook it to our computer by connecting it to our USB port, but I get a message saying that it is not connected. Any ideas or should I just return it to Future Shop?

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Re: Creative Zen froze

Ok on the side of the zen V there is this little tiny whole i mean very tiny.take a pin while trying 2 charge and push in wiht the pin...I got a zen V last Christmas and i had the same problem auntill i did that....The screen froze and wouldnt let me play anything. so please try it and dont push to hard, you might break it.

Posted on Dec 01, 2007

Re: Creative Zen froze

Try the reset. Poke a paper clip in the hole up by the headphone jack.

Posted on Nov 30, 2007

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Creative Zen V Plus will not charge using an adapter

Install the software included with the Creative Zen V Plus. Many problems with the MP3 player can be resolved by installing or updating the software included with the device. Use the CD that came with the player to make the install, or log on the Creative Zen V Plus product page on the company website to download the latest firmware:

Sep 24, 2009 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Power Surge on USB Port

I'm assuming you're not using a hub but plugging directly into one of the USB ports on your laptop?

First, have you installed all current patches for your PC? I think this was a common error message that was hotfixed some time ago, so be sure your OS is up-to-date. If so, you could try to uninstall all USB ports in device manager, then restart. When your system is up, go to the first USB device and right-click, then turn off warning messages. This is just for the error message, you may have a problem with your Zen as well so try it on a different PC if possible but I'd do that when it's fully charged. You may need to do a hard reset (instructions in your manual) to get it to work but that may delete all of the Zen's contents, so that's a last resort.

Aug 05, 2009 | Creative Labs Zen MicroPhoto MP3 Player

1 Answer

Creative Zen MP3 won't charge with mains adaptor

Don't worry that doesn't mean that your mp3 player is faulty, if there is any fault it is from the charger but since the usb charges it well, just continue to use it. It doesn't mean the player is faulty, IT HAPPENS.

Jun 03, 2009 | Creative Labs ZEN V Plus MP3 Player

1 Answer

My USB port, no longer recognizes the Creative M, yet it charges it the same way?

If you can't connect through USB anymore (also no reaction on you computer and no sign of connecting on the screen of the player),
you are going to need a new logic board. I know only one place that repairs creative zen players and sells the parts besides ebay obviously. If you just want to get the music out you can stick the hard drive on an iPod video logic board (they are compatible) and use a utilty like sharepod to extract the music.

Apr 19, 2009 | Creative Labs Zen Vision Digital Media...

1 Answer

Lost ALL my music after charging

Well! I bought a ZEN V Plus yesterday, spent a whole day setting it up ... tried to charge it today, using the USB charger ... KAPUT! it went into recovery mode ... I had the same problem as you mentioned .... try this firmware fix from CREATVE ,.... Hope it helps! good luck

Sep 12, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Zen vision:M will not connect

You'll need to install the Creative Labs software. Put the CD in your computer and install it.

Jul 04, 2008 | Creative Labs ZEN Vision:M Digital Media...

3 Answers

Zen Neeon Frozen - USB Display

we have the same problem

but there is 1 way to solve it

wait for the battery to drain and charge it

hope it helps you : )

Jun 01, 2008 | Creative Labs Zen Neeon MP3 Player

1 Answer

2GB creative Zen battery chargng via USB

it should automatically charge through the USB port anytime you plug it in...

Mar 29, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

"No device found"

I have the same problem and was informed by a tech at Kenwood elec. that the mp3 player has to be put in "mass storage class mode". Can anyone tell me how to do this.

Jan 16, 2007 | Creative Labs Zen Touch MP3 Player

1 Answer

Usb port does not work

ok, first of all the zen needs windows xp with service pack 2 to work with your pc, if your windows does not have service pack 2 , the usb port will not work with it.

Aug 20, 2006 | Creative Labs Zen MicroPhoto MP3 Player

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