Question about Microsoft Xbox 360 Console

1 Answer

My 360 will play some games perfectly but most games it says "disc could not be read". I have cleaned the laser and discs many times and still nothing. What's the problem?

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 114 Answers

This sounds like a laser problem. try as many discs as possible and if you keep getting the same error, it's the laser.

Posted on Aug 01, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My xbox 360 isnt reading my video games and i also know that it isnt the hard drive because i switched it to my friends xbox and works perfectly it only says reading after10 seconds then open tray/ What...


You may have noticed that this has happened over time, and you play video games much more than you play dvds. Here are some steps you may trouble shoot with:
1.Try rebooting the system

2.Try updating the firmware by simply connecting to the internet.

3.Try oiling the gears inside the disc drive, without opening the cover, stick the oil inside and squirt. The gears might be sticky.

3.If the above solutions did not work unfortunately, your laser diode for reading Game Discs may have burned out. Try taking it to a store, which fixes video games consoles near you. Ask to either replace the laser diode, the whole disc reader all together, or to try pot calibrating the diode.

Oct 01, 2010 | Microsoft Xbox 360 Console

1 Answer

Game wont read says put disc in xbox 360 but i am using xbox 360 also it says its a dvd not game just wont let me play no more


If you have recently tried to mod your Xbox 360 then you did not get the drive key installed correctly. Otherwise the laser lens is either dirty/ starting to weaken. You can either replace the laser lens in the disc drive, try to clean it, try the POT tweak or replace the whole disc drive. Keep in mind if you replace the disc drive you will need to swap the PCBs or the drive keys. Hope this helps.
GATpro

May 21, 2010 | Microsoft Fable 2 for Xbox 360

4 Answers

My Xbox 360 keeps scratching my game discs?


Sounds like the xbox console needs the laser adjusted or secured as per the other comments. For any discs issues, read on.

Check to see if there are any scratches or laser burn marks on the discs.Scratches or marks on discs will render game discs unplayable or will freeze the game and will often show a message stating "Disc Read Error" or something to that effect. Best remedy for starters, is to clean the discs and make sure there are no scratches or marks left on the play-side of the discs. A common problem that XBOX owners are reporting is; if the console is moved during play, a whirring noise is heard and then when the disc is removed, very visible laser burn rings are found on the disc.

Laser burn, looks like complete or partial circular scratches around your disc. This occurs to discs when the games console has been moved whilst playing. Discs are then impaired by a ring of laser burn, which is a circular scratch into the disc. Some home remedies may help with very light scratches on some discs but a professional disc repair service is normally required to fix laser burn scratches or damage to XBOX discs.

For further help on XBOX disc repairs or to get XBOX discs repaired back to "As Good As New Condition", visit:

www.discREPAIR.ie

Check the "More Info" & "FAQ" Sections for further details on disc repairs and related matters.

If this laser burn scenario is consistently happening to your game discs especially if the console has not been moved or bumped against while the disc is in play, the games console itself may require repair. You should contact Microsoft for assessment and guidelines.

Hope this Helps!!

Apr 07, 2010 | Microsoft Xbox 360 Console

2 Answers

My XBOX(not a 360) won't read disks


Check to see if there are any scratches or laser burn marks on the discs. Scratches or marks on discs will render the game discs unplayable or will freeze the game and will often show a message stating “Disc Read Error”. Best remedy for starters is to clean the discs and make sure there are no scratches or marks left on the play-side of the discs.
Laser burn, looks like complete or partial circular scratches around your disc, also known as “the ring of death”. This occurs to discs when the games console has been moved whilst playing, from an upright to a horizontal position or vice versa or simply knocked against or the wires may have been just tripped upon. Discs are then impaired by a ring of laser burn, which is a circular scratch into the disc. Some home remedies may help with very light scratches on some discs but professional disc repair services is normally required to restore disc laser burn damage back to "As Good As New Condition".

For further help on Xbox & Xbox 360 disc repairs or to get discs professionally repaired, visit:

www.discREPAIR.ie

Check the More Info Section & FAQ section for more details on disc repairs.


Send your discs off to a Professional Disc Repair Service and the discs shall be sent back as good as new.

If this laser burn scenario is consistently happening to your game discs, the games console itself may require repair. You should contact Microsoft for assessment and guidelines.

Mar 04, 2010 | Microsoft Xbox 360 Console

1 Answer

Playing new fifa2010 on x boxx 360. working ok and then froze stating ''clean with soft cloth'' tried this but unsuccessful


Check to see if there are any scratches or laser burn marks on the discs. Scratches or marks on discs will render the game discs unplayable or will freeze the game and will often show a message stating “Disc Read Error”. Best remedy for starters is to clean the discs and make sure there are no scratches or marks left on the play-side of the discs.
Laser burn, looks like complete or partial circular scratches around your disc, also known as “the ring of death”. This occurs to discs when the games console has been moved whilst playing, from an upright to a horizontal position or vice versa or simply knocked against or the wires may have been just tripped upon. Discs are then impaired by a ring of laser burn, which is a circular scratch into the disc. Some home remedies may help with very light scratches on some discs but professional disc repair services is normally rerquired to restore disc laser burn damage back to "As Good As New Condition".

For further help on Xbox & Xbox 360 disc repairs or to get discs professionally repaired, visit:

www.discREPAIR.ie

Check the More Info Section & FAQ section for more details on disc repairs.


Send your discs off to this Disc Repair Service and the discs shall be sent back as good as new.

Dec 26, 2009 | Video Game Consoles & Games

3 Answers

Put in disk in 360. Play Playonline viewer, but screen goes black, and says cannot read disk, need to clean or restart. I did this several times and same result.


I had this problem recently. What happened was you closed the game without logging out of Playonline. The long shut down I call it. This corrupts the FFXI data on your HDD. And since FFXI does not appear in the memory you have to format your HDD and redownload. I can guarantee if you put the disc in your xbox with no HDD that it will read or even place it in an xbox with a HDD that has never had FFXI.

Dec 26, 2009 | Square Enix Final Fantasy XI for Xbox 360

1 Answer

My Xbox 360 Halo 3 edition hardly reads any disc successfully!


This most likley a weak laser .
8 mw 633 nm laser diodes fail in stages
as they get weaker the cd ups voltage
to the laser diode till you get to full gain, affter that
it's time for a new laser .Good news
there cheap 30.00-40.00 and not too
hard to swap out yourself .

Rob

Jun 13, 2009 | Microsoft Xbox 360 Halo 3 Special Edition...

1 Answer

Won't read disc


sounds like the laser's stuffed. the lasers in those machines are notoriously bad. you'd best be careful. a dodgy laser will cause laser-burn to the discs. i had the same thing on my machine. i could play a couple of games, then there was some that would work after i took them out and put them in, several times. after fixing the laser, ive not had the problem again.

Mar 30, 2009 | Microsoft Xbox 360 Console

Not finding what you are looking for?
Microsoft Xbox 360 Console Logo

51 people viewed this question

Ask a Question

Usually answered in minutes!

Top Microsoft Video Game Consoles & Games Experts

marley mcelhinney

Level 3 Expert

490 Answers

Tre Elkins

Level 3 Expert

643 Answers

Martin Murray

Level 3 Expert

1623 Answers

Are you a Microsoft Video Game Console and Game Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...