Question about Kodak EasyShare Z1275 Digital Camera

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Lens stuck in open or close postion

I have the same problem with the len sticking in open or close postion to the Kodak easyshare zoom Z1275- Z1285 camera. I did try the solution #4 as a temp. or semi fix. I bought camera May 11,2008 on sale for $200.00 and went to www.kodak.com to try and find a solution and there is not one. The web just offers to try and fix it with out warranty for a rough est. of $80.00 or to call a support number 1-800-235-6325 with the possibility of longer providing telephone, e-mail or chat support for some kodak easyshare digital products. I may never buy a kodak camera again.

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  • Monica Walshak Aug 03, 2009

    Thank you for the suggestion. I did use the website and it has limit sets of questions and responses that in the end recommend repair that I can not fix my problem.
    I did clean the battery contacts and I do have the proper batteries according to the website. I did try tapping the lens to get it back in close postion and it seems to be working for now, but I know that is not a real fix for my camera. I wondering if it is a manufactering defect?. I seen from the posts that several people with the same camera have the same problem.

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Fixing your problem could be as simple as cleaning the battery contacts in the camera, or the solution could be a lot more complex and expensive. Here's a link to the Kodak Help Center - it provides a simple Q&A format to diagnose the problem and propose a solution.

http://www.kodak.com/global/en/service/repair/troubleshooting/troubleshooting.jhtml?pq-path=6198

Posted on Aug 03, 2009

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