Question about LaCie Rugged All-Terrain (301017) Hard Drive

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Windows XP won't recognise LaCie 320g Rugged Hard drive

New HD connected (no CD-ROM in box as listed), when 1st connected it was recognised showing 9mb of free space! When re-connected shown as faulty. I followed PDF manual for formatting but it doesn't show up in 'My Computer' Is the drive REALLY faulty??

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Based on windows you should go to the control panel, system,administrative tools, computer management and then select disk management.

If you drive shows up here and says healthy then you may just need to add a drive letter.
That can be done from where you are just right click on the drive and use the change drive letters paths option and use the one that windows offers you.

I devised these simple steps that tend to remedy quite a few issues with most USB portable / external hard drives and devices (though not always)

A few things to check but assumes USB and Windows for other interfaces / operating systems (mac/ Linux) similar steps may be adapted to suit.

1. Ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability

2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer. Not all USB cables are equal even though they should be)

3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.

4. Use ONLY the power supply that came with it if it has an external power supply Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly.

5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again. This can be especially true if you move a HUB to another port

If you checked and fixed anything there and still have issues then check your hardware from CONTROL PANEL / SYSTEM / HARDWARE.

Any exclamation marks by hardware need fixing before you investigate any further

USB flash drives can fail for no apparent reason.
Sandisk Cruzers are especially bad for this.

USB hard drives should be treated with extreme care.
This is a real hard drive ! and knocks and bumps can quite literally kill them.

It is possible to remove drives from the enclosures in most cases and connect directly inside a PC to fully check it.

Note that if you hear a drive clicking or pinging this could be the worst thing you would hear.
Known as "The Click Of Death"

Posted on Sep 08, 2009

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Posted on Jan 02, 2017

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