Hi, Since buying my RCA mp3 payer, it has had infrequent freeze-ups. I remove the battery and then it works again. After a day of no use, I tried to turn it on and it will not boot. The RCA Pearl logo lights up in the display, so I know it is getting power, but it wont do anything else. I have reformatted and reloaded an audiobook and it remains the same. Can you help?
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Re: Won't Turn on
It seems to me like your mp3 player booting software has corrupt, keep trying it it doesn't work after so long you may need to format your mp3 player.
To format you can use the software provided (if there was any.) If there wasn't any software provided follow these steps below:
First connect your mp3 player to the computer, once you've done that go to "Start" - "My Computer" - now look for something called "Removable Disk" which is your mp3 player, once you've found it "Right-click" on it then click "Format", once format as complete put music back on your mp3 player then, unplug it from your PC/Laptop which ever you have, then try switching it on & the problem should have been fixed.
Good luck. Hope my solution was helpful in some way. Further problems, leave a comment on here and i will get back to you a.s.a.p.
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Hit the reset button on the back, lower right. If you can get the "settings" icon open and hit "calibrate" that will fix it too. I would still calibrate the screen after you hit the reset button to help prevent this from happening again.
I had the same problem and I found a solution to make it work but do this ONLY as a last resort because this ERASES all of your files and you will have to download them again. Plug your mp3 into the computer. If your mp3 doesn't register on the computer then hold down the start button on the mp3 and hit the RESET button on the back of the mp3 with a toothpick. Once it registers on the computer, hit the start button on the computer, click on Computer, then go to the drive that is associated with your mp3. Right click on that drive. Click on Restore Device Defaults. I am not a pro but this worked for me. Good luck!
The best starting point to sort this is to got itunes and connect your ipod. Click on the listing for for your ipod and use the restore facility to return your player to its original settings. You will then have to synch the ipod with itunes to reload your music etc. The apple home page trouble shooting section has clear instructions on how to use the restore facility and may also have other useful answers to your problem.
I had the same problem. One day my Mp3 started acting weird and said it was not recognizing the files and that i needed to re download them. Try plugging it up to your computer while its charging and hit the power off. Then reset your mp3 with the button at the bottom and it should recognize it.
Since you cannot see what you are doing on the screen, I will tell you what buttons to push to un-shuffle your songs. Press the buttons in the exact order I tell you. Ok. Turn off the mp3 player, then turn it back on. Press the little menu button. Push the left arrow button once. Press the play button 3 times slowly. You are now in the menu that gives you the following options to unshuffle your music: 1. Off 2. Repeat single Track 3. Shuffle/No Repeat 4. Repeat all Tracks 5. Repeat all With Shuffle
I'm guessing that you may have to push the down arrow once or the up arrow once. This should select the Repeat all Tracks option. After scrolling up or down one time, press the play button once, then the menu button twice. Now push play to start your music. If this does not work, you can set your player back to the default settings by pushing the menu button once, pushing left arrow once, hit the play button. Scroll down 5 times, hit the play button, and push down 3 times. Be careful, because if you do not push the down arrow THREE times, you might accidentally select the option of erasing the memory.Once you push down 3 times and hit the play button, push down once more to select Yes of reseting your player back to it's original settings. This should help you out.
1) Disconnect from computer, turn it off, hold in volume + button and reconnect it to your computer - continue holding volume + until the Found Hardware Wizard comes up. 2)
REFORMAT FOR WINDOWS MEDIA PLAYER - Erases Everything: Connect your iLo player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "ILO 2GB" (wording may vary slightly), and then select "Format." - this should erase everything, and give you a fresh start.
If the player allows you to add music on it via USB as a Removable Disk, then copy all the music off the player onto your computer and then format the MP3 player by right clicking it in "My Computer" and going to "Format...".
Start it up without music and see how it goes, if it doesn't turn itself off, fill it with a little bit of music, then a little more until you either put your music back on, or until it screws up again.
This is the worst mp3 player ever invented - i have to tell you this up front. There is no driver, the company does not support the product anymore - I would return it now while you still can.
Either the device is bad, the pc port is bad, or the software is faulty. Try connecting to different usb port, then a usb port on a different pc with a compatible os. If still not recognized, then there is physical damage to player.
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.