Question about AT&T 964 Corded Phone

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Phone line won't hang up

Sometimes the phone will ring once and then stop. If I pick up quickly I can talk to the party on the phone but when we hang up my phone doesn't hang up and makes the alarm sound, then after awhile it stops and just hear static. The static/open line stays open for at least 30 mins or more then I get a dial tone and everything seems normal. Also the open line/static affects the DSL and causes it to not work at all.

Have a good dial tone at the NIB. This problem started about 2 months ago. I have visually checked all the jacks and have not found any loose wires or touching wires.

What could be causes my phone not to hang up. Also get static on the line when someone calls, but not usually when I call out.

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I would check the DSL filters. Your phone should not interfere with the DSL. Make sure there is a filter on any line going into your phones. If there is a filter replace it and see if that works. Also, check other equipment on the line, fax, computer, credit card machine. They will need filters from the DSL too. Remove these other devices and check the line for the problem then add them back one at a time.

Posted on Apr 17, 2010

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