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Anonymous Posted on May 13, 2018

My Acer LED monitor is black unresponsive and has an unchanging purple power button. What is causing this and how can I fix it?

I left my computer on sleep for about 3 hours or so. When I come back my monitor was off but with a purple power button. Rebooting the PC multiple times in different ways did nothing. The Monitor has a purple tint each time I reconnect the power cable and the screen doesn't turn on. I have another monitor and tested all the cables and connections which showed nothing. The problem is with the monitor. I searched online and found only a few sites that even mentioned this. The monitor is Acer GN246HL Bbid 24-Inch 3D Gaming Display and the connection was a Dual Link DV-I.

1 Answer

Larry Ng

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  • Acer Master 14,606 Answers
  • Posted on Oct 06, 2018
Larry Ng
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No PC stated,
and what does this mean.
"showed nothing."
2nd monitor ,did it work on not? please be clear.
I guess you mean the 2nd monitor works on this unstated PC.
but not the 246 ,as it is dead. or shows odd things? no photos off odd presented,
246, is 6 years old today.

ok , PC dead, but is it silent, it must blow 2 fans desktop.
ok, does the GN246HL fail on other PCs.
if not it is good.
if yes,it is bad, simple no?
all test monitor directly to a PC, DVI jack.
this monitor is only 6 years, old and is LED backlighted


what does this mean?
Dual Link DV-I.??????????
this monitor has only one DVI port (and vga , and HDMI)

now test 1.
NO pC connected
power on the monitor,
it shows LOGO sign , ACER logo message seen for 6 long years but today is dead.
Now turn it on again and push menu button, on monitor.
you get OSD screen windows, from the monitor brain and it works
and looks good , but only for 10 seconds at power on.
the 10 second rule on OSD, means you must do that fast.

the controls are in the manual
page 22

https://www.manualslib.com/manual/380485/Acer-G246hl.html?page=19#manual

5 Related Answers

Anonymous

  • 47 Answers
  • Posted on Jun 10, 2008

SOURCE: LCD Monitor - green power light blinking - nothing on monitor

Carol,
It sounds like your computer is putting the monitor in power save or sleep mode, and the monitor doesn't respond appropriately. The monitor might be faulty, or overheating. Make sure there is adequate ventilation around the monitor, and that it is clean and free from dust around the vents on the case.

Another thing to try is to check your computer's screen saver and power saving settings. Try turning off the "turn off monitor after [interval]" setting and see if the monitor still shuts off after several hours.

Good luck, hope this helps.

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Anonymous

  • 293 Answers
  • Posted on Oct 12, 2008

SOURCE: ACER AL 1714 SM MONITOR

Hi...there,
Well...your backlight inverter are busted.... need replaced a new one or repaired it.

Anonymous

  • 8637 Answers
  • Posted on Jan 09, 2009

SOURCE: Samsung GH19LS LCD Monitor wont display computer signals

You should have received two cables with the monitor. One is for VGA and plugs into you video card or computer board . The second one is for DVI digidal video and if you have that cable it plugs into the square connector. Then if you look into your monitor manual or quick setup sheet it will tell you how to connect and set the monitor to either VGA or Digital. I'm sure that is what has to be set. Don't hook up both cables to the monitor and computer. Only use the one. Digital gives you a better picture if your computer has that function. Hope this is helpful. Bud

gratzo

  • 47 Answers
  • Posted on Jun 06, 2009

SOURCE: blue power button flashing with blank screen

This is most likely the power inverter board in the monitor - this is common in many monitors. If it started taking longer and longer to display an image, and the power light is blinking on-and-off, that's the problem. You can confirm that it's the monitor and not your computer or the cable by plugging in another monitor if you have one to try.

If it's under warranty, send it back, if not, there are inverter boards for many common models of LCD monitors that are replaceable. The board can run anywhere from $50 on up. Depending on how old it is, you may find it better to just replace it with a gently used one from ebay.

Anonymous

  • 63 Answers
  • Posted on Nov 02, 2009

SOURCE: Monitor receiving signal, but no image

Hello!

I see many monitor with that trouble.
When you turn on comp., you can have a picture on monitor about 10-30 min. and that go in black screen, or If you change resolution again go in black screen.
You must repair monitor or bay another.

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Related Questions:

0helpful
1answer

My Acer LED monitor is black unresponsive and has an unchanging purple power button. What is causing this and how can I fix it?

We can not answer, what you can to, lacking skills or tools.
how, (get it fixed in shop?)
NO PC stated., just the same card I have GTX , that I am using right now.... as I type. MY PC is HOME MADE, ASUS based high end.
so step one is to what.?
1: try the GN246 on a known good working PC.
if that fails what do you know, in 5min work, ?
if that fails. the monitor or cable is bad.
cable is 20 times cheaper so.... bingo?

2: or take a known good monitor and test it on your unstated PC.
ok you did this, I'm talking to you and all others like you in same pickle jar. (stumped)

2 simple tests anyone can do with other PCs at home or friends that have PCs at home. (desktops)

YOU tried a 2nd good monitor on this unstated PC and it too is dead. GOT you on that. PC dead, end story on what end is dead
say it " my PC is dead." my desk top is dead. more clear.



I found my PC is dead, here is the list. NO PC stated ever.



1: I turn it on, and THE 3 FANS BLOW, SOUND heard ,seen and felt.
I always look first, gee this one is dead,.... dang.
dead fans are #1 if dead the PC overheats fast,
some super fast. in seconds fast. some take minutes,
varies by what you own, unstated.

  • PSU fan blows
  • CPU fan blows
  • GTX1050 has fan and MUST BLOW.
this is first. does yours....? all blow?
and all 3 not packed in lint , dirty. and running hot.?

how to the GTX1050 get there? you added it like mine,?
Did you plug it in, not using PC power discharging CAPS
rules first if yes, you blew up the card, called HOT PLUGGING.
  • pull power cord from wall, only this kills power dead !!!
  • push power button, see fans turn 1 second sure, this discharges the power bus and cap.'s.(rails)
  • wait 15 minutes, then pull cables and cards, or insert them,
  • do not hot plug parts inside any PC . OK?
for sure not any GTX made, do that. !!!!

I have powerful PSU to handle fast powerful graphic cards
500 watts up. do you , if not fail you will.
NO PC stated, no PSU power rating stated,
no answer really possible beyond black screens of *****.
(or purple)
no text, the LCD would infact tell you NO Sync, no signal or going to sleep, I bet you missed that, in fact that screen tells you that
even with the Video cable unplugged, turn on monitor.
a fact,

that purple tint smacks of GTX is overloaded
on line posts on PC are 99% lies, its just folks guessing endlessly and no trouble shooting skills nor training.
if wise google only (troubleshooting PC dead black screen)

Purple is outlier, but can happen but is very rare.

I bet your PC is overheating fast or is overloaded. or bad PSU
its power issue.
A PC can fail 3 ways on power.
PSU bad.
or something shorted, in side PC that overloads that PSU
or wrong PSU used, not enough watts for your GPU.

but at turn on all GPUs use small power. so

so all I can say is do the 3 fan checks
and try a 2nd PSU. or strip the system down to min
and test the PC with minimum configuration
we call this act, , Isolation tests. (a skill set all techs know)

EG: ( the big strip down)
1: remove all HDD , DVD drives, power cables, first. and SSD if present. (yes PC Run BIOS screens with no HDD there)

2: remove all memory but 1 stick ,try all , 1 at a time.
3: make real sure GTX is in the X16 top slot !!!!
3a: all techs have a spare PCI-e low powered cheap spare GPU card in there kit (tool box) we then try this, for ending black screens.
( any old $10 card works here,no kidding, express card.)

4 : bench test the PSU?

http://www.pcdied.com/power.html#rapid_testing


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There should be an Auto adjust or auto calibrate button located on the monitor.There may also be a Factory default button.
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Black Screen - No image at all

Has to be a short some where in the monitor.
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My acer aspire one only turn on the battery charge led and power button led but the screen is black .. help me please

HI,

Do a power drain, this may cause by an electrical charge in the motherboard itself,Im Not really sure how it affects the display of the computer but this method usually fix such problem like that, First, removed the battery then unplugged the AC adapter the press and hold the power button or the ON/OFF button for at least 30 seconds then connect the power supply back to your computer then turn it back on, if nothing happens, there is a possibility that the problem is with the LCD or monitor itself that needs to be replaced.

Hope this will help...Your response is very much appreciated...
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1answer

Image is off center bottom is cut off so I cannot see commands

This page is for ACER products. Select the DISPLAY, the choose the correct model for your monitor. There select Guides and Manuals. When you get the PDF file open, look for ADJUSTING DISPLAY SETTINGS. (page 6)

This is what was one one product's manual. This is similar to what my HP monitor uses. Hope this helps.

User Controls
A brief description and the location of all LCD Monitor function controls and indicators:
Figure 2-1
1
Stereo Speakers
PC Audio Stereo output.
2
Speaker Volume Control
Increase Volume - Turn the knob clock wise.
Decrease Volume - Turn the knob counter clock wise.
3
DC Power Switch
Press the power switch to switch the monitor ON/OFF.
4
DC Power-On Indicator
LED lights Green color --- Power is ON.
LED lights Yellow --- Monitor is in "Power Saving Mode".
LED is off --- Power is OFF.
5
Function Select Buttons
Press either left or right control button for OSD (On Screen Display) menu selection.
6
Adjustment Control Buttons
Press the left button to decrease the OSD setting and press the right button to increase the OSD setting.
7
External Headphone Jack
The monitor speakers will be disabled when using an external headphone or external speakers.

Good luck
2helpful
1answer

Blue tint...then unresponsive...only 5 months old

You're probably lucky that this happened now. You're most likely still covered under warranty. Contact Acer support and arrange a swap. If your pc works okay with another monitor there's no point in troubleshooting further. Get that monitor switched before the warranty runs out.
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My monitor is new .. the screen stays black and the power button flashes green ... how do i fix this ????

Hi!
I have acer al1716 LCD and whan the computer is turn on, the lcd led turn green but the lcd is showing black, what i can do?

thank you!
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