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My Compaq sr2150nx desktop turns on, and shows a black screen with Compaq in the center and v 5.14 It reads esc- Boot menu , F10- set up, F11-System Recovery . I tried all 3 during restart, but my keyboard doesn't seem to have power anyway. What do I do?

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  • Don60115 Aug 01, 2009

    I had spoken with two other Experts who were not able to help, however I did exactly what Kamal1984 described and it worked very simply. Thank you.

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Open your cpu cabinet.
Refix your RAM clean all dust from circuit bord.
Reconnect processor fan and processor.
Reconnect power supply from psu to motherbord.
Pull your cmos cell from motherbord for 15 minutes from motherbord so all settings are reset to defaults.

Posted on Aug 01, 2009

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While your system is still booting from start, keep hitting F11 to get past that point then proceed with the system recovery.

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On the bottom, it shows <esc=boot menu> <f1=setup> <f10=system recovery> but it doesn't respond to anything or move from this screen


Check that your keyboard is connected, and is working properly.
Try your keyboard on a different computer.
Try a different keyboard on your computer.

The 'ESC' key should always work.
The 'F1' key should always work.
If your disk-drive is *NOT* "dead", then the 'F10' key should work.

If neither 'ESC' nor 'F1' work, you have a serious problem with the motherboard.

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Would like to know how you access the setup menu or BIOS


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New unit for me


You can stick in the restore disc into the system and power it on. They will typically read the disc without needing to press anything. If that is the case, then a screen with HP Recovery Manager should pop up asking you if you would like to restore to factory default settings. BEWARE: This process will wipe the drive before installing the files from the disc as it clearly states proceeding with this process.

If it doesn't automatically read the disc when the system powers on you may just need to tell it to boot from the CDROM drive. When you power on the system in the first ~3-5 secs you typically see the HP brand in the middle of the screen with a blue background. Towards the bottom of the screen for a few seconds you will see items such as: "Press Esc: Boot Menu, Press F2 to enter Setup, Press F10 System Recovery". What you want to do is press whatever button it says that is assigned to the "Boot Menu or Boot Device" option which most likely is the Esc key.

I would press whatever key is it 3-4 times when you first power on the system. If the screen turns to another menu that lists a set of devices you want to look on the list for OPTICAL DRIVE / CDRW / DVDRW or something with CD DVD in it. Use the arrow keys to move up and down the list and press the enter key once you have one of these items highlighted. It should then take you to the HP Recovery Manager to start to restore the machine to the factory default settings.

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Should be at boot time a f10 key. On your HP screen, it's esc for boot menu, F10 for the system recovery.

You'll probably need the disk.

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1 Answer

Computer won't boot up


you must hold down the F10 key( for system recovery) when you turn on computer. hold down as computer starts up,hopefully it will then repair itself and boot up. If not,start up computer holding down F12 for advanced diagnostics and run some test!! Good luck

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