Question about Sentry Fireproof Safe

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  • Paul Blessing May 11, 2010

    Do you mean you can't get the bolts to retract into the door?

  • Paul Blessing May 11, 2010

    How do you mean? Do you have the combo?

  • Paul Blessing May 11, 2010

    do you have the correct combination?

  • Paul Blessing May 11, 2010



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When you put in the combo a little actuator gets an electric current, making it move out of the way of the door bolt mechanism so that you can turn the handle and open the door. That little actuator has pulled in when you entered the combo, allowing you to turn the handle. Problem is that the handle gets turned a little too much allowing that actuator to pop back out on the wrong side of the works, essentially locking it in the open position. You can try put pressure on the handle toward the open position and enter your code in order to make the actuator move. If that doesn't work, you have to pop the inside cover off the door. Then you can get to the works and see how the thing works. It's a very simple design. Actually too simple. Whatever you do, don't try to close the safe door with the door panel off. That door panel holds some of the bolt gears in place. I closed mine without that panel and am currently breaking into it since it won't open again. Learn by my mistake. I'm going to buy a new safe and get rid of this thing. But good luck.

Posted on Dec 08, 2009

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Posted on Aug 08, 2009

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Posted on Jan 02, 2017

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SOURCE: Opened my 2008 CSW3910 Sentry Safe, now I cannot

Customer service for Sentry Safe is useless. I have called and the recording is absolutely useless.

Posted on Oct 17, 2011

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