Question about Splendide 2000S Vented Washer/Dryer

8 Answers

Splendide 2000 802 W/D When it is "ON" it works beautiful... Problem: It will stop at any time, no pattern as to when... It could be in Wash or drying mode at any setting. When I say stop, I mean it is as if it has been unpluged. When in this state I have checked electrical at various points within the wiring harneses.. There is always power within even though it is not running. The machine may start back in 15 minutes or it may be 24 hours...again no pattern. Need a Fix! Jim

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  • 8 more comments 
  • jandmod Aug 02, 2009

    I feel this "solution" is too broad.

    To say the Timer and or Control Board could be the problem is a understood given.

    There is not muc much else coul go wrong.

    To check a Timer before replacing, How do you do that?

    How do you check a Control Panel before replacing?

    Where would I find the Control Panel?



    Sorry for the delay in gettin back...old stand by excuse, PC Network Problems.

    Currently runnig again ..for how long? Who knows.

    I await your response



    Thanks,

    Jim

  • jandmod Aug 03, 2009

    I have to disagree with you...

    an example of why.... When it quits in the middle of a rinse or wash cycle the Blower motor

    would not be operational, thus an over heat of a blower motor fuse block would not occur..

    Thanks, Jim

  • jandmod Aug 03, 2009

    Ginko;



    I have followed all major electrical lines from input source, from start/stop switch, etc.,

    all are "hot" even though the machine is in this "sleep" mode.



    Cna you tell me where I can pin point the PCB's where as I can visually and electrically

    inspect for faulty connections.



    Thanks for your information.



    Jim



    ps; machine has stopped only once since this dialogue with FixYa began.

  • jandmod Aug 04, 2009

    Can you direct me to the Timer Board>

    I have enough electrical/computer hardware background where by I could determine broken board circuit.

    Thanks, jim

  • jandmod Aug 04, 2009

    Just responded to #3 solution.

    Need to be led to the physical location of Timer Control board on this machine.

    Thanks, JIM

  • jandmod Aug 05, 2009

    Please tell me where I can find the Timer Control Board.

    I feel the problem may be in the printed circuit.

    What is the "job"of the Capisitor located near the motor?

    Thanks Jim.



    I am having PC problems, please be patient with my response time.

  • jandmod Aug 06, 2009

    Thank You, but If it was brand new I would already have contacted the dealer.



    I have asked a couple of times for the location of the Timer Control Board and it has fallen on deaf ears,,,

    Can anyone tell me where the TCB is located?

    Thanks. Jim

  • jandmod Aug 07, 2009

    If its the Timer Switch, I presume you are speaking of the Timer Controls for the Wash cycles, Why does it also stop when the Dryer is on , its has a timer of its own?

    Thanks, JIm

  • jandmod Aug 07, 2009

    As I posted in my original statement of problem...

    When an unsolicited stop has occured I have checked various contacts ( start stop switch, point of line input, etc., ) with my volt meter... Always full power.

    By the way this unit is 120 volt system.

    No one has ever explained where the Timer Control Board is located ( I have asked this question several times).



    Special note!



    Until yesterday afternoon the machine was in the on position and non-operative for 2 days!

    I removed the top panel, leaned over the machine with a flashlight to check the fill tube connection as one of you have suggested.. Before I had the chance to touch anything the machine started up and has washed and dryed several loads. ?????

    No answer as to Why!

    No telling how many loads before it stops again!



    Thanks, Jim

  • jandmod Aug 08, 2009

    I am still perplex as to the cause of this mystery shut off of our machine.
    The door switches are fine..I actually bypassed them to be sure!
    I will keep trying..When the maching is working like it is now, "you can't fix it cause it aint broke". Has been running fine all day.
    Jim

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8 Answers

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  • 158 Answers

I can only give limited advice in non live chat. There is one of two problems happening. You have a short in your power, or the door sensor is gone bad. It sounds like you have a loose connecion with your power. It may be the outlet or the power cord itself. The outlet is dangerus to repair because you are dealing with some serious voltage. It is most likely 220 volts. With this kind of power you have seperate wires for seperate components of power. You have two hot wires red and black, common wire is white, and ground wire is bare or green. If one of these wire is loose at the outlet or the cord then it would cause this cutting out problem. You may need an electrician to do this because the risk of shock is high. They are expensive, but they should be able to fix this problem quickly. Look in your local paper or shoppers guide and you can find a repairmen to fix this for under fifty dollars....

Please give a good rating, it is important to me.... If you have further questions please feel free to contact me...

Posted on Aug 07, 2009

  • Robert Engel
    Robert Engel Aug 07, 2009

    It really sounds like a bad connection. The bad connection may be in the power control board( which is located in the same place as the knobs and controls to set your cycles, inside).



    When you jar something by lifting a lid or moving something around it kicks back in. You really need to check all your electrical connections.



    It is not the fill sensor.... It is not pump...It is not the motor.......ALL GOOD NEWS



    It is a power problem. It sure seems like a safety cut off. On the lid is a good place to check.. It has a shut off if the door comes open or unlocked..... It may just be a door sensor. Check your voltage right there.........

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  • 6,826 Answers

Check the timer switch,most likely the problem.

Posted on Aug 07, 2009

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  • Master
  • 2,004 Answers

If your machine is a brand new one, you might need to take it back in to the store wherein you purchased it for a replacement because even if it is on delay performance it should not stop for more than 5 seconds.

There is either a factory defect because this product is one of the best for washing.

Cheers and good luck. Don't forget to rate this solution too.

Posted on Aug 06, 2009

  • Onifade Adewunmi
    Onifade Adewunmi Aug 06, 2009

    The decision is yours.

    Cheers!


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  • Master
  • 2,187 Answers

If it is possible to observe the washer while it is running to see if there are physical clues to the problem. If all wires check out OK you may have problems with the sensors. Check first the switch for the door if it working correctly. If it is loose or faulty it may tell the control unit that the door is open causing the unit to stop. I am unsure if the washer would fill the water itself, but there is a fill sensor at the back. The tube of the washer may have a airtight hose that connects to the sensor that tells the control unit the the amount of water is filled. Check if that hose has no leaks or the sensor may be bad.

It could also be a problem with the motor, loose or broken copper connections. You may need to have a technician to have it tested.

Posted on Aug 04, 2009

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  • Master
  • 11,896 Answers

Check for any relays. If you have found any. Test this with ohmmeter or multi-tester. Check to see whether there open or closed. Then test the control panel wiring. This is where the most common problem is in newer machines.

Posted on Aug 03, 2009

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  • Splendide Master
  • 19,396 Answers

Hi Jim,

When the appliance stops erratically, like if there is no power at all,and this may happen at any part of the cycle, even when drying, then that is usually a wiring problem that occurrs randomly because of vibration.

This is not a broad comment, I considered all possible reasons and think that wiring problem is the most likely responsible.

The alternatives would be :

A faulty part (Eg. WL, Drain system, element) - This will cause the cycle hanging on, but the machine wont shut down completely, you will get Auto Dry and Status/Door Lock LED returning error message. Moreover in this case the error will happen always at same point.

Thermal fuse - The machine won't restart with full functionality, excluded.

Faulty logic board - This machine has several logic boards, and one of them (timer control mainly) can be responsible for the problem. However if it is a component blown, like a blown capacitor, the problem will get worsening in time, and the machine lose functionality.
A broken soldering joint on timer board however, may cause the same effect of a broken wiring, and can cause the machine shutting down erratically.
A broken solder joint on Motor Controller board, or any other PCB will not cause shut down, but return error code.

I think that all wirings should be tested, and the Timer pcb checked to find broken solder joints. Particularly check wiring harness from main to timer pcb. Other wiring won't cause shutdown, but an error message, as the timer will stay operative, and you will get Auto Dry and Status/Door Lock LED flashing the error.

You can
Contact A Splendide Service Technician, they will tell you broadly the same.

Ordering parts depends on where you are located. In US you can order directly from Splendide.

Do not forget to leave feedback.

Thanks.

G.

Posted on Aug 03, 2009

  • Ginko
    Ginko Aug 03, 2009

    Lines are hot because you have a broken contact when machine vibrates, otherwise wiring is carrying power, or your machine won't start.

    This problems cannot be detected just using a multimeter. Check wiring from main to pcb, and inspect pcb for cold solder joints.

    A cold solder joint is a solder joint that 'moves', and is not making good contact, and can cause the machine turning off with vibrations.

    I do not have schematics for your timer board, but if a component on timer pcb is faulty, then that can also cause the machine to shut down erratically.

    The problem is restricted to first segment of the wiring from AC main to the timer, and timer board.
    if the problem was related to some other part that is getting power from timer board, the machine wont turn off, but enter in error mode with flashing leds, error code stored, and everything.


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  • 226 Answers

It sounds like a fuse block getting over heated trying to carry the curent to the blower and shutting off because of a weak current.hope this helps

Posted on Aug 02, 2009

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  • Master
  • 3,614 Answers

Hi there,

This could be a problem on the control timer switch, a defective or a faulty switch has resulted this error. You may need to check and fix this part. A possible replacement on the switch probably will do. But before do replace you have to double check first the unit timer switch and also the main control panel.

Hope this helps.

Posted on Aug 01, 2009

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