- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
You've managed to turn on "SAP" (second audio mode) which will cause the trouble. It doesn't affect all channels, as you're finding out, and can be frustrating. Mitsubishi remotes have a singe button for SAP, if I remember correctly, and you can press it and change modes without knowing it. (The button may be marked AUDIO or SAP.) Just press the button until the on-screen display tells you SAP is off. This will bring the sound back to normal.
This ranks up there with the mysterious black box that appears on some channels. This is because of closed-captioning being set to TEXT, and it happens the same way: pressing a button on the remote.
Use your remote control to check the TV SAP settings. This is "second audio program" and is often used to carry the TV sound in another language. If SAP is turned on you won't notice it unless you tune to a channel where the SAP signal is present. Most remotes have a single button to control the audio settings, so it's easy to turn the feature on without knowing it by bumping the button. Turn off SAP and you should be back to English.
on the remote there may be a button marked MTS. if so press this button (toward tv) repeatedly till stereo mode displays. otherwise go into tv menu under audio section and scroll to parameter that allows you to adjust mono,stereo, or sap mode. mch
It seems that the SAP, no audio, distorted audio is a common problem for some RCA units even with the use of the original remote and in your case made more difficult with a replacement remote.
Two things you can try:
1. Some say that unplugging the TV set for a long time, a couple of hours at least will do a hard/system reset on the microcontroller inside the TV hopefully resetting set-up the audio (including SAP) to default;
2. contact Customer Support at Thomson and explain your problem;
3. Try going a google on "RCA SAP manual reset"; or
4. Buy an original remote and not another replacement.
Hope this work out for you and give you some ideas. Pls post again how things turn up. Good luck and kind regards.
The set is definately in the SAP mode, which will have some channels in spanish and some channels with no sound at all. You might be able to get an inexpenxive universal remote and go through the menu to return the audio setting to stereo, but if that does not work then you can order an original Sony remote by model number from Union Electronics at 800-648-6657.