Question about Speed SV800 DV Digital Camcorder

2 Answers

Sound but no picture

. unable to play video. Sounds ok but no picture. Same on all video players. thanks

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  • ian6893 Aug 01, 2009

    I HAVE SENT COPY OF FILE TO COLLEAGUE AND IT PLAYS FINE ON THEIR POOTER. IF I DOWNLOAD AVS CONVERTER IT WILL CONVERT TO ANOTHER FORMAT AND WORK OK SOUND AND PICTURE. JUST WONT SHOW PICTURE WHEN PLAYING ON MY MACHINE. SOUND IS OK JUST WHITE SCREEN.

  • ian6893 Aug 01, 2009

    EVERYTHING WORKS OK ON CAM CORDER. EVEN WHEN I LOAD DIRECT FROM CARD ITS THE SAME. IT DOWNLOADS INTO .MOV FILE . VIEWER OPENS IT OK BUT JUST GET WHITE SCREEN .

  • ian6893 Aug 02, 2009

    we make progress. I have installed codec which took 3 attempts but now I have video picture but no sound. Im using windows media. I have sound with using other files but not when playing these videos. I did have sound before but then no picture.

  • ian6893 Aug 02, 2009

    Tried VLC and all is good. Thanks for you help.

  • ian6893 Aug 02, 2009

    yep sorted out my problem so no longer sucidal. Thankyou

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2 Answers

This is a codec issue on your computer. Please install the following depending on which edition of Windows your computer is running:

  • Windows XP, download this
  • Windows Vista, download this
Install the software ticking all options if asked. After installation, restart the computer (this is important).

Now try playing the video. If it doesn't play, right-click on the video file, choose Open with...

Open it with Windows Media Player. Does it play in Windows Media Player? If not, please download QuickTime Alternative here, install it, and try playing it in Windows Media Player again, does it play?

If still not, finally, download VLC Player here, install, and attempt playing the video with VLC Player.

Please try the above all in order until you get to a point where it does work.

Best of luck! Let me know if you need further help.

Posted on Aug 01, 2009

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  • Speed Master
  • 19,396 Answers

If the Video Plays on LCD display, then try resetting the camera to factory settings by removing and putting back the battery.
The recorder will use PAL or NTSC, depending on your region,ensure that the camcorder setting is the same as the recorder.
Also ensure that camera is set to playback not to record when connecting to recorder.

If still no luck and video plays on LCD display, or on different camera, then the connectors on camera may be defective.

If instead video does not even play on camcorder, then the unit is faulty, and it can be a faulty CCD sensor, lens problem or control board/connectors problem.
In that case the camcorder will need repair service.

Posted on Aug 01, 2009

  • Ginko
    Ginko Aug 01, 2009

    If the tapes play fine on different camcorder, then head is recording fine. Try playing images from memory card, if you can see the picture, then problem is related to camcorder heads on playback. Not a misalignment issue, since the tape works on different camcorders.
    It can also be a digital processing problem.

    If it does not display pictures on SD card, then there is something wrong with main control board, or with the firmware.

    Naturally I assume the LCD works when you are recording.

    Let me know.


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Posted on Jan 02, 2017

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