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My printer keeps saying downloading application and wont scan

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  • vishwanathu May 11, 2010

    Hi, Please get back to me with printer model, Operating system, connection type (USB,ethernet etc). Also exact error msg that you are getting while scanning. Applications from which u are trying to scan. Steps taken by u for scanning Wish

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  • 157 Answers

You can try just turning the power off to the printer and disconnecting the cable that connects it to your pc or the network. Let it stay off at least a couple of minutes. Then plug the cable back into the pc and turn the printer back on. Sometimes this will work if a garbage print job was sent to the printer.I f this doesn't work you may have to get a technician that is trained on the printer to help you.

Posted on Aug 18, 2009

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