Question about Maytag MAH2400A Front Load Washer

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I have a Maytag Neptune Stacked Washer and Dryer, the front load washer door has mold on the seal really bad. The repairman replaced it once saying it was a recall. He said to leave the door open, which we do, but mold has built up really bad. What is the remedy for this?

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Hi, Some of the best information that I have found has been on YouTube. Go there, and type in "smelly washer" or "moldy washer". There are a number of good tutorials there.

Best regards, --W/D--

Posted on Aug 01, 2009

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1 Answer

Is there any kind of recall on a Maytay front loading washer, model #MAH6500AWW? I am having problems with mildew in the rubber part and terrible smelling water in the bottom.


The cleaning process for your Maytag Neptune front-loading washer, for example, requires some time and patience. Over time, your washing machine will need to be cleaned. It can develop offensive odors through multiple wash cycles. This makes the washing machine less effective at cleaning the clothes you put into it. Maytag offers some sound advice for cleaning your front-loading washing machine.
  • Pour 2/3 cup of liquid chlorine bleach into the bleach compartment of the dispenser drawer of your Maytag Neptune front-loading washer.

  • 2

    Run your Maytag Neptune front-loading washer on the "Clean Washer" setting. Press "Start" to start the cycle.

  • 3

    Leave the door open once the cycle is complete to allow the inside of your Maytag Neptune front-loading washer to ventilate and air dry.

  • 4

    Look closely at the gray seal of the Maytag Neptune front-loading washer's door opening. This seal can have a buildup of debris or detergent residue.

  • 5

    Spray the seal with an all-purpose appliance cleaner and scrub away any debris or residue with a cloth or scrubbing pad. Dry with a clean cloth.

  • 6

    Remove the soap dispenser drawer. Press the release lever and lift it out to clean.

  • 7

    Take out the inserts and rinse them and the drawer thoroughly.

  • 8

    Wash with a mild soap and cloth to remove any residue. Dry thoroughly before replacing.


  • ALWAYS LEAVE THE DOOR OPEN WHEN NOT IN USE! This prevents the mold and mildew from forming once you get it cleaned.

    Aug 20, 2011 | Washing Machines

    1 Answer

    What is the best way to clean the mold off the door gasket


    I use to have the exact same washer. When Maytag was Maytag before the merger with Whirlpool they suggested using a mixture of bleach and Sunlight power dishwasher detergent. You can also usually find a washing maching cleaner like Tide washer cleaner or Washer Magic. Run it on the longest and hottest wash cycle. Stop the maching during the wash portion and wipe the door seal down well with a rag and ware gloves. Also make sure that the little drain hole in the center of the bottom of the door boot (gasket) is not not blocked up with lint or anything. If your mold problem is really bad you might have to call a repair man out to replace the gasket and clean inbetween your inner and outter tubs.

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    Loud noise on spin cycle only clothes dry good


    Sounds like your bearings and seal need replaced... See Neptune Bearing for information on the Maytag Neptune bearing and 12002022 seal kit. You can also rent a special tool kit that includes the bearings, 12002022 seal kit, bearing spacer, step by step DVD, etc.

    I would not run neptune with bad bearings too prevent more damage to the Neptune spinner support, Motor drive system...

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    Mold on rubber seal on Maytag front load washer


    this was and is still a common problem with maytag and for the most part all front load washers... make sure if your rubber seal has a hole in the ceter for the drain it is clear and not clooged partially... the only solution really is clean it with a cleaning solution to kill mold and then after each cycle try to leave door cracked so that air gets to boot/seal so that it stays dry....
    hope this helps.... maytag actually had a lawsuit over the neptunes and now are owned by whirlpool coorporation due to that law suit and a dishwasher they had that would catch fore... servicer for 18 years now good luck to you

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    Mold in washer door seal


    Wash it with bleach, that will kill the mold dead. do it once a week when you wipe your washer down you will be in charge of the mold

    Jan 11, 2010 | Maytag Neptune MAH6500A Front Load Washer

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    Water leaks from the front door of washer...What can I do?


    change the rubber seal, get it from the store / dealer where you bought the unit or an appliance stor that carries maytag

    Oct 22, 2009 | Maytag Neptune MLG2000A Front Load Stacked...

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    Black mold on washer door seal


    this is a very common problem with the neptune washers.
    use a javex and hot water solution and scrub the rubber boot.
    you should also do an acid wash. (hot wash with bleach, and no clothes) if there is mold on the boot it is inside the washer as well.

    There is a way to prevent this. when the washer is not in use, hang a small towl on the washer door, and do not close the door.
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    May 27, 2009 | Maytag MAH6700AWW Neptune Front-Load...

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    Water won't completely drain from tub. Door seal is very moldy.


    Had a simular problem. In my unit the water was not visible in the drum but you could hear it when you turned the drum by hand.  The answer as told to me by the Maytag repair man:  The machine is designed to hold the water after the cycle is complete.  As he was replacing the boot seal he suggested to just leave the door open so the seal will dry out and not mold.  This has been working for the past several years.  No mold has appeared on the new boot seal.  

    From another source I read that the water is left in the machine for balance. 

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    Maytag stacked washer/dryer


    CHECK THE DOOR SWITCH TO SEE IF THE WIRE ARE CONNECT CORRECTLY. ON THE SWITCH THE WIRE FROM THE BULB SHOULD GO TO N/O IF ALL WIRES ARE CORRECT .THEN YOU NEED TO REPLACE THE DOOR SWITCH

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    This can be caused by water collecting in the door to tub seal. Best repair would be to replace the door seal.

    Nov 29, 2007 | Maytag Neptune MLG2000A Front Load Stacked...

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