Hello, Filton -
First, read the information here and make sure you have followed the instructions provided there:
https://www.kroger.com/topic/digital-coupons-6
Be sure to read everything on that page.
If, after following all the instructions, the digital coupons still do not download to your Kroger Plus Card, I suggest you call Kroger Customer Service and talk about the problem with a company Customer Service Representative:
800-576-4377
Source:
https://www.kroger.com/topic/contact-us-18
Fixya.com has no affiliation with the Kroger grocery store chain.
Best wishes.
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