Trying to install it, I follow the CD installation guide as asked. I plug in all the cables as asked, but when I get to the configure part it says it doesn't detect the device. I have all the light on as it stated but it just won't recognise it. I've even tried changing the port to see if that helped but still the same error. I'm running Vista & running broadband from my set top box. I bought this router because other people bought it with broadband through the set top and they had no problems. Any helpers?
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Re: D-Link DIR-635 Wireless N Router won't install
Hi! I will be more than glad to assist u in this concern. I encounter that problem as well. I have a dlink as well. I follow the cd installation and it wont detect the modem or internet. but if the computer is connected to the modem it works..what i did. i didnt follow the cd installation, I set it up manual by typing at the url of your brower, 192.168.0.1 that is the ip add of the router and it will ask the username and password, by default the username is admin and the password, just leave it blank..in the setup page, select on manual internet connection setup.. there is an option for dhcp-which is auto detect, static ip or pppoe. but first check what kind of setting u have with ur isp, if u are using a username and password, u have to select the pppoe, if the isp provide gave u a static ip address u have to select static.. to know your ip address settings, click start, run and type cmd and it will show dos prompt, from there type ipconfig/all, it will list the ip address, subnetmask, default gateway, dns server.. I hope this will solve ur concern..
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i 1 D-Link DIR-855 User Manual 0 Section 2 - Installation If you are connecting the router to a cable/DSL/satellite modem, please follow the steps below: 1. Place the router in an open and central location. Do not plug the power adapter into the router. 2. Turn the power off on your modem. If there is no on/off switch, then unplug the modem’s power adapter. Shut down your computer. 3. Unplug the Ethernet cable (that connects your computer to your modem) from your computer and place it into the Internet port on the router. 4. Plug an Ethernet cable into one of the four LAN ports on the router. Plug the other end into the Ethernet port on your computer. 5. Turn on or plug in your modem. Wait for the modem to boot (about 30 seconds). 6. Plug the power adapter to the router and connect to an outlet or power strip. Wait about 30 seconds for the router to boot. 7. Turn on your computer. These instruction are on the CD that came with the router Here is the start: D-Link DIR-855 User Manual 13 Section 2 - Installation The DIR-855 includes a Quick Router Setup Wizard CD. Follow the simple steps below to run the Setup Wizard to guide you quickly through the installation process. Insert the Quick Router Setup Wizard CD in the CD-ROM drive. The step-by-step instructions that follow are shown in Windows® XP. The steps and screens are similar for the other Windows operating systems. If the CD Autorun function does not automatically start on your computer, go to Start > Run. In the run box type “D:\DIR855.exe” (where D: represents the drive letter of your CD-ROM drive). When the autorun screen appears, click Install Router.
Section 3 - Configuration Configuration This section will show you how to configure your new D-Link wireless router using the web-based configuration utility. Web-based Configuration Utility To access the configuration utility, open a web-browser such as Internet Explorer and enter the IP address of the router (192.168.0.1). Select Admin from the drop-down menu and then enter your password. Leave the password blank by default. If you get a Page Cannot be Displayed error, please refer to the Troubleshooting section for assistance
Click Launch Internet Connection Setup Wizard to begin. If you want to enter your settings without running the wizard, click Manual Configuration and skip to page 19. follow the prompts. You also can go to D-Iink.com for setup instructions
Contrary to the many warnings not to install the router before starting the installation with the CD, I got the installation to complete only AFTER I installed the router inline thusly:
1. Power everything off.
2. Remove DI-604.
2. Install and connect 615 router to computer and to modem.
3. Apply power to router and modem.
4. Apply power to computer and wait until Windows loads.
5. Insert 615 installation CD.
6. Follow the directions.
There may be different reasons why your wireless network is not working properly, let me ask you few questions in order to narrow down the problem.
Is your D-Link DIR-635 brand new therefore we are talking about a new installation?
Are you able to connect via wireless your two laptops in other locations?
Could it be that the wireless has not been enabled yet in your router settings? To check this you will have to log on to your router by typing 192.168.0.1 in the address bar of Internet Explorer then select Admin as Username and leave the password field blank. Go to the Wireless Settings and Setup tab in order to enable the "radio" signal.
Could it be that an SSID has not been assigned yet to your wireless network?
I am assuming that you can connect to your router's web based interface (192.168.0.1).
On a PC LAN wired to the router, open a browser;
Log-in username/admin and password/(blank);
Go to Tools > Misc and the option to select the WAN speed (bottom);
Lock the speed down on the WAN port of your router to 10Mbps (Some versions do not have this feature).
Hope this works for you.
If not pls post back with your modem brand/model. You may also want to log the IP settings (IP Add, Subnet Mask, Default Gateway, DNS Servers) of the PC that is directly connected to the modem when you can access the Internet when not using the router.
Good luck and kind regards.