Question about Dell Computers & Internet

1 Answer

Thin lines appearing on screen

For a little background, the computer I have is a laptop that is about 4 years old, and never has had a major performance issue before now.

A while ago, I had a virus attack by the skynet trojan virus that really messed up my computer for a while. I eventually got it under control using a two anti-rootkits (Rootrepeal and Panda Anti-rootkit), AVG anti-virus, and Spybot Search and Destroy. Now, if I run the first three, nothing shows up, though Spybot will still detect the presence of the virus, even though it seems unable to get rid of it. I haven't had any problems using the computer since, so I'm assuming that these are either just left over fragments of the virus, or it's still there but not being a detectable problem.

Here's the real issue. Since the initial problem, a thin pink line appeared on my screen running from top to bottom, just off of the center of the screen. Changing the screen resolution doesn't help and most recently, two light blue/teal lines have joined it, the first just next to the pink line and the second farther to the right.

My questions are: did the virus do something to my video driver? Is there a way I can determine this? And finally, is it possible to correct my issue by re-installing my driver, or are these lines permanent and will they continue to grow?

Thank you for your help.

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that hasĀ over 10 points.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 8 Answers

When you plug in an external display you will find out if it is the display itself or the video card which is deffective. it is very unlikely that this is caused by the virus.but running 3 virus software programs at once is retarded first place. Just use MS security Essential. it is beta only at the moment but is free and found more viruses than any competitor so far. i think your display or your card is getting deffective, but to make sure i would just reinstall the OS.

Posted on Aug 01, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

Thin lines appeared in background display top to bottom after setup graphics driver, how to removed this thin lines ??


hi,
-check if thin lines are visible in BIOS setup
- if it's visible then you have a faulty LCD
- if it's not visible then update your display driver
- after updating your display driver and it's still the same then
contact lenovo
- asked for an RMA number because for G550 laptop
you need to pay the the first shipping, so you
can mail it for free

Aug 10, 2011 | Lenovo G550 Notebook

1 Answer

Hi I have a toshiba satellite laptop with a 17"


Hi,

Have you tried to connect an external monitor to see if the thin line is still visible? If not, you can try it but if you do not have an external monitor, you can just access the BIOS (Basic Input Output System) by pressing F10 or Del (whatever key is designed on your laptop to access it) and check if still visible. If it is visible in the BIOS, you may need to replace the LCD inverter or the LCD of your laptop. However, if it doesn't appear in the BIOS, you can try to update your video card driver.

Hope this helps.

May 27, 2011 | Amstron Toshiba Satellite P100-429m Laptop...

1 Answer

Red static in black background ~ thin line running down center


Robjrpena,

Did you find a solution to your "red dot" problem? I'm having the same issue :(

Thanks John

Jun 17, 2009 | Hitachi 50HDA39 50 in. Plasma HDTV

1 Answer

Thin Vertical lines on the screen


Ebay - new screens $110-$135. Google for step-by-step replacement instructions.

Dec 30, 2008 | Toshiba Satellite P30 P35 Series Notebook

4 Answers

Vertical lines in my laptop screen


Try connecting an external monitor to the Dell Inspiron 9300 and see if the vertical line is also present on the monitor. If the monitor display is fine, then your laptop’s LCD display panel is defective. If the monitor also displays the vertical line, then your problem is with either the video card or motherboard located inside your laptop.
Not sure if the Compaq Presario has an external monitor plug, but if it does the above procedure can be applied to that one as well.


Your responses are intended to improve the level of service provided. Please rate your experience.
Thank You.

Oct 19, 2008 | Dell Inspiron 9300 Notebook

1 Answer

Toshiba a10 satellite laptop screen problem


Hi, unfortunately this is an indication of dead pixels in the LCD screen. the only fix is to replace the screen and this may be more expensive than a new computer.
You could try EBAY "Want it now" section listing your exact model and serial number computer to see if some one has a screen available.
Regards mistyman

Aug 14, 2008 | Toshiba Satellite A10 Notebook

1 Answer

Vertical lines in my laptop screen


My understanding is that you have 2 laptops with the same problem, if that is the case, you need to replace the lcd. When you have lines on lcd's, that is a sign of a bad lcd.

Jun 10, 2008 | Toshiba G15-AV501 Qosmio Notebook

1 Answer

Thin red horizontal lines across screen


replace the focus block or try to adjust the screen control on the focus block for red only. this will affect the white balance of the set so adjust it carefully. the focus block is located on the front inside the set. remove the speaker cover then the 4 screws on the front plate. the focus block is 3" x 2" black box with 6 adjustment posts three for focus and three for screen. adjust only the affected screen (R).

Mar 13, 2008 | Sony Grand WEGA KDP-57XBR2 57" Rear...

1 Answer

Blue Vertical Line


It is sounding like when the laptop is turned on and heats up a bit, the line appears? Sounds like one of the panels is going bad or atleast has developed a problem. below are some tricks you can try to lessen the annoyance of the line. Dual-Scan STN displays are composed of 2 panels behind a single protective panel or screen. Because you are looking through the protective screen the display appears to be one large panel even though it is not. There is a physical separation line (gap) at the point where the two panels meet. When the computer is on and being viewed it is not unusual to see the visible separation line with the Dual-Scan STN displays. The line, actually the fine gap between the display panels, appears because the color and light pixels cannot run along the very outside edges of the panels. This line (gap) between the panels can be seen as a fine gray line and is most noticeable when viewing on a screen with a white or light background. Note the line may not be as noticeable when the screen is displaying certain colors or darker backgrounds. SUGGESTIONS: It is not possible to completely eliminate the line but there are some things you can try to reduce it's visibility. 1) Lower the display brightness/contrast. The brighter the backlight the more noticeable the line. 2) Use Wallpapers and Screen savers that use darker colors. 3) In the Control Panel/Display applet under appearance try different combinations of color schemes for your Window and Background choice Let me know what happens. Good Luck, Tim

Mar 16, 2007 | Toshiba Satellite P35-S609: Pentium 4-3.2...

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

244 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dell Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18387 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2017 Answers

Are you a Dell Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...