Question about Canon Office Equipment & Supplies
We can send the process, how slove the errors
E 002 & E 004 is malfuntion the fuser unit.
E 002 : check TH1 termistor,H1 & H2 heater lamp and the thermofuse termostat.
E004 : SSR malfunction.
Posted on Aug 01, 2009
Ok let me help u on fixing your problem.
mostly this error is in fusing unit and may be due to power disturbance.
first press * (star) then 2 & 8 together again *(star) if succesfully u presed 2&8 together and then *(star) the number 1 (one) will appear in the box [ 1 ] then press 4 then A (automatic exposure) then 412 and finally finnish by pressing the start button/print button the machine will go OFF turn it ON it is now ok. if not start again follow the sequency untill to the step of pressing the start button insted of it press A.
try your best, waiting for your vote.
Posted on Apr 25, 2013
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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