Question about Nokia 5130 Cellular Phone

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No multi media access,why?

I have just purchase a nokia5130-red...i cannot send nor receive pics..my multi-media system is not functioning,why? can you help me pls. thank you.

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  • betsf Aug 01, 2009

    I just purchase a nokia 5130c-2 and can not access my multi media system nor can i send nor receive pics. why?

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  • 11 Answers

Hi,
You have enable the MMS service for this purpose. Please, contact to the service provider to enable this facility.

thanks,
have a great day.

Posted on Aug 09, 2009

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When you receive the message with id and password, it usually means that either your phone is not multimedia messaging compatible or your account is not provisioned with the actual multimedia messaging feature itself.
If unable to send or receive a picture message (MMS), troubleshoot accordingly:
  1. Attempt to connect to MEdia Net on the device. Connectivity to MEdia Net confirms the device has enough signal strength and GPRS availability to send and receive MMS.
  2. Verify MMS is being sent to an AT&T subscriber. If MMS message is being sent to someone other then an AT&T wireless services subscriber, verify that the carrier is supported.
  3. Picture messaging settings are pre-configured on all devices purchased from AT&T. If the settings have been altered or if the device was not purchased from AT&T, validate picture message settings are properly configured.
  4. Attempt to send an MMS again.
  5. If further assistance is required, please contact Customer Care.

If problems occur, please perform the following troubleshooting steps:
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  2. Check for a GPRS attach on the device.
  3. Verify the browser settings are correct.
  4. Clear the browser cache.
  5. Power cycle the device (turn off and back on).
  6. Attempt to access MEdia Net again.
  7. If unable to access a particular MEdia Net site, check to see if the site is supported by AT&T.
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