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We have 3 soft closing Toilet seats.Newly installed.One has become very loose. Asking agent/ shop , they showed me how to remove on another modle. Press on white inside lift seat off etc and ecposes the screw to tighten seat to bowl. AT home seems same except white push on buttons dont push in. Seat and mechanisam now off but need to get to screws to tighten. JOHN

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  • Anonymous Mar 15, 2014

    The powered seat no longer lifts up when I push the button. It seems like the spring has weakened. Is there an adjustment?

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Reach under the bowl of the toilet and feel for a rather large wing-nut bolt on each side of the toilet. You must hold these with your hand and tighten the screws with a screwdriver. If you don't hold these wingnuts, then the screws will keep spinning forever and never tighten. Run your hand directly below the toilet just below the screws and you will find them. VERY EASY FIX!

Posted on Aug 01, 2009

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Posted on Jan 02, 2017

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Subway toilet, can't access soft close lid under toilet?


You will need to remove the toilet and access the bolts from inside the enclosure. It is a dirty job.... good luck!

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How do you fix a soft closing toilet seat where one hinge has become loose, one side has become detatched


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I have a Jika Mio soft close seat with a loose hinge which I cannot reach due to closeness of pan to wall!!


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1 Answer

One of the softclose buffers on the Subway toilet seat has pulled


Each soft close 'Barrel' is handed - one left - one right. (One is grey - the other white).

Most soft close errors occur because the seat hinges come loose. When this happen, the barrels slightly pull-out of the seat. (There are silver discs on the barrels - These should be tight against the seat).

Once the barrels become loose the first thing that happens is the top cover won't soft close - but the seat still does.

To rectify - puch both barrels tighly into fitting and tighten the hinges. (See below).

To tighen the seat hinges you need to get a flat headed screwdriver underneath the chrome round hinge cover - and 'flick off'. Underneath is a X head screw which id also hexagonal. You can either tighen both by spanner - or screw driver. (sometimes these can be tricky - but it will come off).

If both cover AND seat do not soft close AND the barrel silver discs are firmly located against the seat - the barrel has probably broken.

If so - spare parts can be obtained here:

http://bathroomstudio.co.uk/villeroy-boch-spares/cat_131.html

Jun 15, 2009 | Villeroy & Boch 9955 S1 Subway Toilet Seat...

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