Question about Toshiba Satellite M35X-S114 Notebook

2 Answers

Can't get the CD/DVD drive to read the information on the disks

I never get a "green" light, only a "yellow" light on the display panel whenever i put in any kind of disk. the tray is a little loose once it's completely extended, but requires extra force to get it to close. the laptop shows a disk in the drive, but it has no size. the device manager shows no problems. there is no updated driver. i've manually cleaned the laser lens twice and used a cleaning disk twice. is this a problem with the drive itself? can it be fixed without replacement?

Posted by on

  • skaradsh Nov 27, 2007

    i have the same problem on my toshiba satellite 2455. any ideas? i tried remounting the dvd drive and re-installed the drivers, but nothing worked. it just spins for a sec or two, then stops. i click on the drive and it shows that there is no files on the CD/DVD when they are.



2 Answers

All I did unmount the dvd drive, take it apart (nails and rails) and put it back together. After doing so, I popped it in and it worked. I just saved 200 dollars! Thanks 1000uses. I would of never thought this was the problem. Everyone kept saying laser has gone bad.

Posted on Jan 02, 2008

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert that has over 500 points.

  • Expert
  • 263 Answers

Well if you use extra force to close the disk drive that means in some place inside the drive or computre is hitting in order to make it work ok it have to be smoth bacause it has a switch that switch turn on the light and the power to the spiner disk and the lens so pull the device out by removing the screws on the bottom of the computer then slide the tray out check for bended parts or any extrange object into the drive and when the lens does not read disk may be the lens and mechanism is bad in that case no chois you have to get a new one

Posted on Jan 02, 2008


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

DVD writer after loading the disk makes a series of clunking noises as it attempts to read the disk - after about 20-30 seconds it stops and the green light goes out - fails to show up on desk top or in...

May need to clean the laser, or it may be a disc that
drive doesn't read You need specs as to what drive writes to and reads to
Nero info gives this information

Feb 15, 2011 | LaCie (300736U) DVD±RW Burner

1 Answer

My cd/dvd burner stop working it won't read

Try cleaning the laser lens with alcohol and a Q-tip. If this does not work then the burner is tired.

Aug 11, 2009 | Dell Inspiron 1525 1526 24x CDRW/DVD Combo...

3 Answers

The DVD tray doesnt eject

either it is the ribbon wire, the motor that ejects the tray or the belt that connect the tray and motor is the problem. In case the above three are fine, replace the drive as the sparking might kill your moterboard.

Jul 08, 2009 | Compaq (CDD480172) CD-RW Burner

1 Answer

PIONEER DVD-RW DVR-106D will burn but won't read

i have the same problem ,but when i restart my pc ,i put the disk it can read without a doult .The problem is your disk drive can't read disk when it on windows mode ,using dos and it just fine,some kind of trouble appear cause i burn too much disk in a time and it can't read next time i open computer .May be your windows problem just restart wins then put the disk in ,if it appear the green light it mean it's reading then the green light off it's mean it had identify the disk and does read it

Jun 26, 2009 | QPS Que! CD-Rewriter CD-RW Burner

3 Answers

My dvd rom drive won't read any disks

The yellow exclamation point in the device manager means there is a problem with the drive. It could something as simple as installing a driver for the drive or it could be that the drive is bad. Hope this helps & please rate my answer. Thanks.

Dec 28, 2008 | Pioneer DVR-107D DVD±RW Burner

1 Answer

Dvd-cd rw drive

This means that your CD-rom drive does not read the CD, it could be that the CD is a different format (DVD, for example) or the lens is dirty or Your drive is faulty. see if your drive is compact or dvd and try the right formats. Try clean your CD-drive lens. If all this does not fix the problem, your drive is faulty. And needs repair.

Oct 31, 2008 | Compaq Presario s4020wm (DK214AR#ABA) PC...

Not finding what you are looking for?
Toshiba Satellite M35X-S114 Notebook Logo

86 people viewed this question

Ask a Question

Usually answered in minutes!

Top Toshiba Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18419 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Are you a Toshiba Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides