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Re: when opening Mozilla firefox I get crash report,...
Well this is the handiwork of a virus embedded in the mozzila firefox package. Do not install from this setup. Also recheck your PC again thoroughly with a strong,Genuine and updated anti-virus software. Download a fresh copy thru cnet, softpedia or the original Mozilla home page and install it on partition other than C i.e. one which does not have the OS installed..............sodeep
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The best way to fix this issue is to completely uninstall the Firefox from your PC and then reinstall it again.
First uninstall it from your control panel add/remove programs.Then open up My computer then C-drive and open the Programs Folder.In that if you find the Mozilla or Firefox folders just delete them permanently by holding the Shift+delete key.
Similarly open C-drive again and in Windows folder look for Mozilla and firefox folders.If you find them delete permanently.
Firefox is up to build 3.0.8, so update it,or blow it away and install the newest version, but before you install it go to internet options and under browser,click delete,then click delete all, then check box and delete. Now install the newest firefox and see if the problem is gone.