Question about Acer Aspire 5500 5570-2609 Laptop

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Bluetooth I have an acer 5002 laptop with bluetooth. However when I now push the button on the front to turn on bluetooth it does nothing. It used to flash untill it could not find any devices and then tell you none were available. now it does nothing. I installed the bluetooth drivers from the factory backup disk and still nothing any help would be greatly appreciated. thanks

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  • Anonymous Dec 02, 2007

    I have an acer 5500Z laptop with bluetooth. However when I now push the button on the front to turn on bluetooth it does nothing. I tries Bluetooth Configuration Menu in the Control Panel, nothing happens on double click to icon. When tried clicking Bluetooth icon in the Sys Tray, it flashes a message No Bluetooth devices Found. I have donwloaded and installed the bluetooth drivers from Acer.Com and still nothing. Devices Driver shows only one under Bluetooth, as Bluetooth Bus Enumerator & that is working properly. OS is Win XP. I would be greatly appreciated. Thanks

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Determine based on the manufacturer of the PC what type of bluetooth device is installed. See if they have on their website and updated driver for the device, whether firmware or updated device.
My other solution is to right click on MY Computer Icon located on your desktop
Click on properties
Locate and click Hardware Tab
Locate and click Device manager
Look for bluetooth device in this list of devices
Once located if it has an X over it right click on it
Enable the device then try to push the button
This should fix the problem, it is probably disabled

Posted on Nov 26, 2007

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When you say when i press the button what button are you pressing

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Making Functional Bluetooth on Acer TravelMate 2420


<p>Laptops are ideal for business and personal use by its compact size and capabilities. Bluetooth technology in combination with a notebook PC extends its use and effectiveness. The Acer TravelMate 2420 comes equipped with Bluetooth and can be functional in a few steps. <br /> <p><br /> <p>1. Download Bluetooth driver in the Resources section. <br /> <p><br /> <p>2. Follow the instructions to install the driver for your Acer TravelMate 2420. <br /> <p><br /> <p>3. Press the "Bluetooth Communication" button on the front of the computer. The button is located on the left side of the "Wireless Communication" button. The light will remain lit to indicate that Bluetooth is ready to run on your computer. There will also be a Bluetooth icon visible on your screen. <br /> <p><br /> <p>4. Prepare your paired Bluetooth device. Acer TravelMate 2420 is ready to connect to your Bluetooth device. <br />

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Hi there, please follow the instruction.
1. turn off Bluetooth button.
2. run your Acer driver disk & install the Bluetooth
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Do you actually see the Bluetooth device in device manager? Normally if it's not turned on it won't appear in device manager. The next thing I can think of is that if the Bluetooth module was not turned on when you loaded the drivers then they won't work.
And lastly the module may have come lose or unseated from the slot. Are you absolutely 100% sure there's Bluetooth hardware on this laptop? Is this built-in or a USB dongle?

If built-in have you turned it on? Acer uses a slide switch to turn Bluetooth and Wireless LAN on and off.
The first thing you probably need to establish is whether the laptop has a Bluetooth module fitted. Plenty of Acer laptops support Bluetooth in some markets and not in others and actually have slider switches to turn Bluetooth on/off but don't have the Bluetooth module fitted.

Does the unit say that it supports Bluetooth on the sticker attached to the front of the laptop? The models that have Bluetooth typically have this listed on these and will also list it on the packaging that came with the laptop that lists its specs. If it doesn't mention it odds are it's not fitted.
Acer laptops have the Bluetooth buttons, but not always have the Bluetooth Module. Check the bottom white sticker for a Bluetooth symbol under the laptop. If you do not see it, there is no Bluetooth. Also, if you press/move the Bluetooth button, and the light doesn't turn blue, there's no Bluetooth module with your laptop (only the button), so your laptop did not come with Bluetooth.

Also, you can add Bluetooth, but you need to be able to take the laptop apart to a certain extent, such as taking off the cover (top portion), keyboard, and maybe the speakers. The Bluetooth should have a 4pin, 6pin, or 8pin Bluetooth Cable connected to a Bluetooth module. You need to purchase the Bluetooth module, and install it, but you need professional help for that.

In case your laptop won't have a Bluetooth module fitted. The switch doesn't mean anything, it's present on all Acer laptops whether they have Bluetooth fitted or not.

You can buy the module as a spare part from Acer and fitting it is easy however buying a cheap USB Bluetooth dongle will be a cheaper option.

Thank You for contacting Fixya.com

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Please anyone solve my problem?


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before reinstalling device driver
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this will help
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