Question about HP Officejet Pro L7780 All-In-One InkJet Printer

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HP L7700 printer - when scanning to a network directory the printer gives an error saying that the directory is "read only" and cannot write to it. Yet it has successfully scanned to the directory in the past with no problem. If I delete the directory, recreate it and share it the scanner will scan to it once then the second try tells me it cant because it is read only!

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  • rkzaleski Sep 10, 2009

    Actually the folder always is 'read only'(grayed out) from the time it is set to be "shared". Can't seem to make it be anything else. But, I have successfully scanned to folders with 'read only' all the time in the past.

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Did it flip to read only

Posted on Aug 01, 2009

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Trying to install software for HP officejet L7680 on widows 7 system 64 bit. When installed printer and fax works well. When attempting to scan error message appears. "hp Imaging device not...


when installing the drivers turn off the antivirus software. download the latest drivers from HP, also down load the HP software on the main software page. this is the latest HP firmware and diagnostic firmware.

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Scanner says in use when nothing is printing


These instructions will fix the majority of scanner2_bing.gif problems and networking problems using ethernet:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01849855&lc=en&dlc=ro&cc=ro&product=3643612&rule=4124&lang=ro

The key is to assign a static ip address for the printer. The install problems of trying to get the HP printer to be found will go away. You can then use the scanner. Also...it is crucial that when connecting other laptop's and PC's on the same network that you use the hp printer'rs host name to find the printer on the network. I find that the IP address can and usually fails to find the hp on the network. Mostly likely you cannot search the network for a hp printer until you go the route of find the hp network printer with the host name of the printer. You will also need your install disk when installing on other networl laptop's and PC's since windows xp and Vista machines don't have the drivers in the list. You will need to point the add printer gui driver to the disk and look for autorun.inf
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Can't download iTunes, IE 8, HP Printer...Fatal Error MSI Scan is the usual statement, although I've gotten numbered failures too. But Fatal Error is the main one.


Hey

The SCAN.MSI that comes up about your HP printer, that is located on the CD in a special folder.

It would be best for you to completely uninstall all HP programs from the computer related to the printer.
http://www.revouninstaller.com/revo_uninstaller_free_download.html
unplug the printer first
use the free(ware) version. Download the program, start it, go to the uninstall programs part, find the HP related items and uninstall, Use medium setting and delete all files and items it finds, just click on select all and then delete.

When that is done restart the computer, then use the CD or I'll direct you to the full feature download to reinstall it.

I've delt with this scan.msi issue quite a few times here and I know how to solve it. If this doesn't work for whatever reason you would have to go to the cd (right click, open) and find the scan.msi file, when the error comes up asking for the scan file, direct it there (Exactly to the file in the cd, it may be hidden inside a few folders) and it should solve that one.



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Scanner says sorry an unknown error occured The scanner seems to reconize it is connected to the computer, but it will not complete the scan


You don´t give enough information in order to allow us to help you (How are you trying to scan? What exactly happens? What OS is installed in your computer? Which software/driver did you install? Does your printer otherwise works?)

Start by reading these HP FAQs to see if you can solve the problem (2 are meant for Vista systems and one for XP). Post again if you still can't scan.

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Unable to print from laptop to HP Photosmart C3188


Did you try adding the printer using Administrator privs? Just go to the Control Panel > Printers > Run As Administrator > Add Printer. This process gave me access to the network printer. Unfortunately, MS Word will not work at all if the network printer is setup as the default and not added by the administrator.

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You need to install the HP Scan software on each and every PC the MFP should scan to. In this software, you can create targets for the "Scan To" button. But: This is only useful when scanning with the ADF, because when scanning from the flatbed, you'd need for every page to hit the "Scan To"-button, press "Scan", wait for about a minute or two until the MFP has found the appropriate PC, and wait for the scan. So network scanning is unfortunately very limited with this machine.

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I have a hp 6310v on a wireless network. It


refer to hp.com then on the search box type: no scan options. there is a step by step methods there that you can perform.

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Not networked properly


Solution To resolve the issue, follow the steps in the solutions below in the order presented. Solution one: Scan from the EWS (Embedded Web Server) Verify that the product can scan and is connected to your network by scanning from the embedded Web server (EWS) on the product. Use the following steps to scan from the EWS:
  1. Print a Network Configuration Page from the product. NOTE: See the product documentation, User Guide, or online resources for information on how to print the Network Configuration Page.
  2. Locate the IP address.
    • Check in the Wired section if the product is connected with an Ethernet cable
    • Check in the Wireless section if the product is connected using a wireless network connection.
  3. Make a note of the IP address found in the appropriate section (wired or wireless); for example, 192.168.1.1.
  4. Open the Web browser.
  5. Type the IP address into the address bar of the Web browser (such as http://192.168.1.1) . Then press Enter . The EWS for the product opens. If it does not open, STOP and click here to check the network connection between the computer and the product (c00047176) (in English).
  6. If the EWS page opened, find the Scan on option.
  7. Click Scan to perform a scanning operation.
  8. If you can scan from the EWS and not from the HP Director/Solution Center or from the product front panel, then continue to Solution two.
Solution two: Check the personal firewall settings When the firewall program is re-enabled after installing the All-in-One software over the network, it may block HP programs or ports required for scanning. If you see pop-up screens asking you to permit access to the network when you try to scan, you should permit access. NOTE: Firewall programs may also block the scanning operation even if they were enabled while installing the All-in-One software. Firewall programs do not always provide messages when blocking access. Follow Step one to allow access to HP program files and ports needed for scanning. Step one: Add programs to the firewall exception list
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    • hpqscnvw.exe , located in the C:\program files\HP\digital imaging\bin directory.
    • hpqste08.exe , located in the C:\program files\HP\digital imaging\bin directory.
    • hpzipm12.exe , located in the C:\windows\system32 directory.
    • hpzinw12.exe , located in the C:\windows\system32 directory.
    • hpqtra08.exe , located in the C:\program files\HP\digital imaging\bin directory.
    • hpqthb08.exe , located in the C:\program files\HP\digital imaging\bin directory.
  3. If these files are already added, check whether full access has been granted to them.
  4. Open the following ports on the firewall utility by following the instructions provided by the manufacturer:
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    • TCP ports: 9220, 9500 and 9290
Step two: Restart devices on the network After making the changes to your firewall application, turn off the All-in-One, the computer you made the firewall changes on, and your router, and then turn on these devices in the following order:
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  2. HP All-in-One device
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hmmm..try to re install the print/scan management software, and make sure that your scan settings are clean(with a good directory that your device points to).

got backup?

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