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Washer doesn't drain completely on mid and large loads

MAytag 7800 Stack Washer doesn't drain completely on mid and large cycles. Has to be spun twice. Does fine on small load. I took off the hoses to the drain pump and they not obstructed. The pump also seems to work fine.

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  • Phil Saul
    Phil Saul Aug 01, 2009

    It is not a new machine but about 18 years old. I noted in my original posting that the drain hoses are not kinked. I have checked the pump and there is no debris in it. The washer drains completely on the small load setting, but not on mid or large. For those two settings, it has to be put on spin cycle twice.

  • Phil Saul
    Phil Saul Aug 01, 2009

    It doesn't seem to have anythig to do with the amount of clothes. I have been trying it all evening with no clothes and it still does it. It never did this until around 4 years ago.

    TX

    Phil

  • Phil Saul
    Phil Saul Aug 01, 2009

    Tx. Watching it pump with the front off, it really lookslike the pump is OK and pumping effectively. I like the idea of timing the discharge for the 3 load sizes. It leaves no water on small load, a few inches on medium and a lot on large. Let me try that first and I will get back to you. Phil

  • Phil Saul
    Phil Saul Aug 01, 2009

    Hi, I checked the timing and in fact, the drain/spin cycle is exactly 4:55 for all 3 load sizes - small, medium,large. For medium, I need to run the drain for an additional 1:15 to empty it and for large and additional 2:30. So if the timer is supposed to allow more time for draining/spinning the larger loads, it is not doing it. Does this mean i need a new timer?

    Tx

    Phil

  • Phil Saul
    Phil Saul Aug 04, 2009

    There actually was a kink in the drain hose behind the washer where it turned a corner. I cut it out and lengthened the hose and all is now well.

    Tx very much

    Phil

  • Phil Saul
    Phil Saul Aug 04, 2009

    Stuck with me and was correct about a kink in my drain hose causing incomplete draining.

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There is nothing wrong. It is common for this to happen because the large amount of clothes 'holds' more water than the smaller loads. The drain cycle doesn't have time to get all the water and then during spin cycle, there is still water because of the amount of material in all the clothes holding water still. Your best bet for the large loads is to simply go through spin cycle twice.

Posted on Aug 01, 2009

  • 2 more comments 
  • Craig Butler
    Craig Butler Aug 01, 2009

    Now I see your other comments and need to add some more thought

  • Craig Butler
    Craig Butler Aug 01, 2009

    Try this; the moment you hear the wash cycle end and the pump start, time it. Time it for the small load cycle, then time it for the large load. Lets see what that brings up. This will pinpoint the control malfunction.

  • Craig Butler
    Craig Butler Aug 01, 2009

    After further study of the problem, it seems like the control circuits are working correctly. I think that what may be happening is that the pump is so old, it can only move the 'small cycle' load of water in the time period that is given in pump mode, controlled by the timer motor. I don't think that 18 year old pump can do the job anymore! A new pump would be the place to start here. There really pretty easy to replace. I will give you a great video to look at too. Then you decide...




  • Craig Butler
    Craig Butler Aug 01, 2009

    What do you think about my theory on the pump being too old?
    I have a new idea. Why don't you pull the discharge hose up out of the drain pipe a bit, high enough to see the amount of water the pump is pumping out of the tub. I'm curious to see if it's 'normal' or seems restricted or something. It's not impossible that there is something stuck in the discharge line somewhere. What do you think? (any of your socks missing)

    Also: I think that the timing function is normal, meaning it will always be the same. It's set to pump for the large load scenario. It's calculated for the amount of water the pump can move, and timed it accordingly.


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The screen or drain is somewhat contaminated and will need to be cleaned. These new machines are extremely touchy.
1) Be sure the drain hose isn’t kinked.
2) Check the tab on the lid that strikes the lid switch; if it is broken, the washer may stop during the drain cycle. Press and release the lid switch. If it doesn’t click each time you do this, it’s probably broken. If you’re experienced at home repair, you can remove the switch, test it, and replace it if needed; otherwise, call an appliance repairperson.

3) The water pump may be broken or clogged with a small article of clothing, or the controls may be broken; call an appliance repairperson.

Posted on Aug 01, 2009

  • Nate Stansfield
    Nate Stansfield Aug 01, 2009

    If problem persists, it may be main control circuit/panel

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