Question about Western Digital 500GB My Book World Edition 500 GB Hard Drive
My wd 500 bg book: lights bright, sounds quiet like was working, cable usb works(tested)but not appears in the drives, but last week was working perfect. try to add a new device but not drivers found
If the lights are lit and you can hear the drive spin up power is likely fine, you state you tested the USB cable so we'll assume that's fine. This leaves two large possibilities left, first the drive circuitry may have failed. If this is the case you should still see the USB Mass Storage Controller in your Device Manager. This will mean you need professonial assistance recovering you files.
If the USB Mass Storage doesn't show up in device manager you may be in luck and it may be the USB circuitry that has failed. If this is the case, pop into any reputable PC shop and have the techs move the harddrive into a new enclosure to test it. If it works there, buy the new enclosure and you're on your way. If it doesn't again you will likely need a recovery pro.
If you need a recovery pro, reply back here by adding a comment including your Country, State and City and I will refer a nearby Pro who can assist you further.
Hope this helps FixYa,
Posted on Aug 01, 2009
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Posted on Jan 02, 2017
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