Question about Western Digital 500GB My Book World Edition 500 GB Hard Drive

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No drivers found

My wd 500 bg book: lights bright, sounds quiet like was working, cable usb works(tested)but not appears in the drives, but last week was working perfect. try to add a new device but not drivers found

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Hi,

If the lights are lit and you can hear the drive spin up power is likely fine, you state you tested the USB cable so we'll assume that's fine. This leaves two large possibilities left, first the drive circuitry may have failed. If this is the case you should still see the USB Mass Storage Controller in your Device Manager. This will mean you need professonial assistance recovering you files.

If the USB Mass Storage doesn't show up in device manager you may be in luck and it may be the USB circuitry that has failed. If this is the case, pop into any reputable PC shop and have the techs move the harddrive into a new enclosure to test it. If it works there, buy the new enclosure and you're on your way. If it doesn't again you will likely need a recovery pro.

If you need a recovery pro, reply back here by adding a comment including your Country, State and City and I will refer a nearby Pro who can assist you further.

Hope this helps FixYa,

Chris

Posted on Aug 01, 2009

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Posted on Jan 02, 2017

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I have WD My Book Essential 2 capacity 500 GB. Unfortunately everytime I connect it to the PC and power, does not show as a hard drive and has no driver. I backed up my files on it from the same computer...


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My computer does not see it


Hi,

There are a few reasons this would happen, The options are a bad USB cable, a faulty driver in your PC, a failed circuit board in the enclosure or a failed circuit in the drive itself.

First try the drive on a different PC and see if it works. If it does reply back and we can look into the failed driver. If it doesn't then take it to your local PC shop and have the technicians test it with a new USB cable, if it works buy the new cable. If that also fails to work have the technicians move the hard drive into a new enclosure.

If it works in the new enclosure buy the enclosure and your on the way. If it doesn't, then the hard drive itself is the problem. If that is the case you will need the help of a data recovery pro to retrieve your data. If this is the case reply with your location(Country, State and City) and I will assist you in finding a reputable pro to assist you.

Hope this helps FixYa,

Chris

Nov 03, 2009 | Western Digital My Book Essential Edition...

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Do ypu have another computer you can test it on? Plug it into via your USB port.

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It should not really need drivers in Win2K or Vista, you might have a problem with your USB drivers. Go into device manager, remove any devices under the USB heading and reboot. All the drivers should reinstall and hopefully your MyBook will come alive again. Otherwise, try the MyBook on a friend's computer, if it doesn't work there then the MyBook may be faulty itself.

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Win98se i did it ... HERE'S HOW


OK, I bought this Western Digital MyBook 500 GB Essential Edition too, and could not get it to work with Windows 98 SE.

I followed the above instructions, but my version of windows was missing even the drivers suggested above! UGH!

HOWEVER, I found ANOTHER SOLUTION. I installed USB 2.0 drivers for mass storage and the the MY BOOK icon popped up on my Windows 98 SE machine. Hurray! Hurray! Hurray!

Here are the drivers from this british webpage:
http://www.technical-assistance.co.uk/kb/win98se-usb-mass-storage-drivers.php

Good luck to all you frustrated folks scooping your info off Windows 98 machines!

Dec 29, 2007 | Western Digital My Book Essential Edition...

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Found usb device message


There are drivers available for your book on the WD website...They are meant to be used with win98...If you're using XP the drivers it's asking for isn't for the book but probably the USB hub...

Things you could do by order of priority:

1) Re-install the driver for USB hub
2) Install those 98 drivers (won't do any harm)
2) Repair Win XP
3) Re- format your PC (I know it's extreme...but as a last resort you may want to consider it)

Good luck !

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