Question about Casio EXILIM Card EX-S770 Digital Camera

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Camera won't turn on, won't charge.

I bought a Casio Exilim EX-S770. I have had the camera for almost a year with no problems. I just got done taking a picture and docked it to add the picture to my computer.... the USB light will come on when it is docked but not the charge light. My camera won't turn on either.... at all. I unplugged the dock from the power source and the USB light is still on as long as the camera is on the dock. It was working fine and now nothing. I know the battery wasn't dead when I set it up to transfer the files. I am also getting a message that states: USB Device Not Recognized One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it. For assistance in solving this problem click this message.... and then the message says: Unknown device (now I have more than one USB port on my computer and have tried it in all 4 of them) It also says: try reconnecting the device. If windows still does not recognize it, replace the device. I don't understand, it seems like if it was my USB dock or even the USB cable, the camera would still turn on but I get nothing.

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  • blues beno Dec 30, 2007

    I've had my EX-S770 for less than 6 months. I have used it half a dozen times with no trouble till now. I placed the camera in the cradle to charge it and after 3 hours the camera still had no charge, and couldn't be turned on. If I press the photo button on the cradle the camera still powers up and goes through the slide show. The USB button works fine too. I have seen this problem on a few forums so I guess it's a production fault. Can you help as my camera is currently useless, I'm due to be going to Madrid tomorrow and have no camera to take with me. I am not happy.

  • Anonymous Jan 28, 2008

    i have had my ex-s770 for like 2 months and only used it like 3 times and now absolutely nothing works....camera wont turn on or charge, charger just flashes red, cant connect it to my computer or anything...so i called the company and they said they would send me a new battery and its been like 4 months and still nothing...

  • Anonymous Feb 10, 2008

    camera is dead when try to charge it the red light just flashes. what is wrong

  • Anonymous Feb 15, 2008

    just bought it and put it in cradle thing the light flashes but the camera wont turn on even after 3 hours of charging!


  • Anonymous Sep 13, 2008

    I have the same thing only when I charge mine the battery gets really hot. Hot enough that I think it would damage the camera. Even after time in the charger it's still doesn't turn on. Has been a great camera until now.

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I had this problem and read everybody response. Not convinced that my battery was flat I got out a MULTIMETER (Voltage tester) and measured the life of my battery.

Measurements confirmed that it had 3.9V across +/- terminals and 3.75V from T(-ve) to +ve terminals.

Ok odd - so I put the battery back in the camera and gave it another got, making sure I correctly orientated the battery. Press the ON button and low and much to my surprise my camera was alive again! Damn what did I do?

Before this the camera would not power on, and in the cradle it would not charge. However whilst in the cradle pressing the PHOTO cradle button would make images display and would give me access to the Sideshow menu. But that was it.

Now its as good as new. The above could have been coincidence however given the number of people with this issue I thought it at least worthy to report my experience.

Posted on Apr 06, 2008

  • dbzoo Apr 06, 2008

    I proved that the battery is not faulty. Somehow its MEMORY gets freaked out and it won't talk to the camera any more. Maybe just measuring it puts a load across the terminals which resets it.

    This might be also why connecting to an external battery changer has the same effect. Its not the charge that is the problem is a batteries MEMORY. Just guessing here.

    If you do decide a new battery is for you this is cheap for the UK.
    http://www.my-battery.co.uk/digital-came...

    I'm not affiliate or related to this merchant.

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Posted on May 19, 2008

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Had the same problem. I called Casio and they are sending me a new battery too. Thanks for the suggestion.

Posted on Feb 09, 2008

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Mine ended up being a faulty battery snd Casio have sent me a replacement, thanks for the suggestion though!

Posted on Jan 23, 2008

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Lol, i had mine for a year also and had the same thing happen to me. My camera wouldn't charge or even turn on for that matter. I was stumbled. After a week of thinking about it I realised I had put the Battery in the wrong way. I dont even remember taking my battery out ever, but I have a Sandisk SD Card Plus w/ USB and when I took it I I think I accidentally popped the battery out too. Then I must have put it back in the wrong way. Make sure the (+) and (-) is on the correct sides. Hope this helps. If not, sorry

Posted on Jan 23, 2008

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lol, i had mine for a year also and had the same thing happen to me. My camera wouldn't charge or even turn on for that matter. I was stumbled. After a week of thinking about it I realised I had put the Battery in the wrong way. I dont even remember taking my battery out ever, but I have a Sandisk SD Card Plus w/ USB and when I took it I I think I accidentally popped the battery out too. Then I must have put it back in the wrong way. Make sure the (+) and (-) is on the correct sides. Hope this helps. If not, sorry

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