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Generic problem for all Printers
Printer will only print purple spreadsheets
By bughouseblue on Aug 01, 2009
My HP Officejet J6480 printer prints my iMac Numbers spreadsheets in purple. It will not respond to my ''black cartridge only'' command.
If I save the spreadsheet to a PDF file, then print that file it will print black.
My Pages documents print in black.
I have uninstalled/reinstalled Numbers; created a New User account; installed a new black cartridge; checked ALL print commands (numerous times); spent around 3 hours self-troubleshooting. All to no avail.
Then I contacted Apple Support. I had already done almost everything that they suggested. After a while they sent me to HP - who, predictably, told me that it was in Apple's software and therefore could not help. Grrr !!!
Any help would be very much appreciated.
If I save the spreadsheet to a PDF file, then print that file it will print black.
My Pages documents print in black.
I have uninstalled/reinstalled Numbers; created a New User account; installed a new black cartridge; checked ALL print commands (numerous times); spent around 3 hours self-troubleshooting. All to no avail.
Then I contacted Apple Support. I had already done almost everything that they suggested. After a while they sent me to HP - who, predictably, told me that it was in Apple's software and therefore could not help. Grrr !!!
Any help would be very much appreciated.
Comments:
Aug 01, 2009
- Thank you for the reply, tommya300. I did not understand how setting properties to gray scale would cause this, however, your comment pointed me into another direction---probably the ONLY one I had not yet looked at. I clicked on INSPECTOR > PRINTER SETUP > FORMAT FOR: and found that it was set to "any printer", not HP OfficeJet. I changed it and it works correctly - first time in three days. WOO HOO!!!! I've got around seven hours troubleshooting this, and am finally done. ty ty ty so very much. Good wishes to you, Tommya300, bughouseAug 01, 2009
- Thank you for the reply, tommya300. I did not understand how setting properties to gray scale would cause this, however, your comment pointed me into another direction---probably the ONLY one I had not yet looked at. I clicked on INSPECTOR > PRINTER SETUP > FORMAT FOR: and found that it was set to "any printer", not HP OfficeJet. I changed it and it works correctly - first time in three days. WOO HOO!!!! I've got around seven hours troubleshooting this, and am finally done. ty ty ty so very much. Good wishes to you, Tommya300, bughouseBest Solution
posted on Aug 01, 2009
you set the printer properties to print in gray scale
Good luck from Tommy Tech the Wreck
Comments:
Aug 02, 2009
- Great I was in the Widows world do not know mac but you discription relates to the phrase properties of an ItemGood luck from Tommy Tech the Wreck
Yes
No
Solution #2
posted on Aug 18, 2009
hi! i have here my hp photosmart all in one printer (modelc4472) that gives me a headache. All documents to be printed and scanned are printed in black. What should i going to do. PLease help me. Im almost a day here sitting on my desk. Thank you so much. URGENT PLEASE!!!!
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This Problem Also Relates To:
HP OfficeJet 6110 All-In-One InkJet Printer
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HP OfficeJet 6210 All-In-One InkJet Printer
HP PSC 2210 All-In-One InkJet Printer
HP OfficeJet 7410 All-In-One InkJet Printer
HP LaserJet 1320 Printer
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