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Via Taitai Posted on Apr 15, 2018

I have a Dyson vacuum and it won't turn on but the light comes on the Dyson vacuum cordless

4 Related Answers

Ironfist109

Iron

  • 3018 Answers
  • Posted on Jun 13, 2011

SOURCE: my dyson vacuum won' t transfer vacuum to the

  • Well you need to find out where the blockage is coming from.
  1. First place to check is the wand and hose. To do this you want to push back on the wand cap and pull the metal tube from the inside upwards until the wand handle and the hose pull away from the vacuum. And to separate the wand from the handle hose you need to press the red button to release it that is located on the wand handle and separate the wand and hos (see picture.
  2. Now turn the vacuum on and see if there is suction. If there is suction. If the is suction then you need to clear the blockage form the wand and or hose.
  3. If not the see comments below picture.


ironfist109_28.gif
  • The problem could also be from the brush bar. To check this please go to this link and watch the small instructional video. http://www.dyson.com/support/help.asp?article=1515&product=DC18-ALLFLOORSHSN
  • Make sure the dirt container is cleaned out good too.
  • Make sure there are no major rips or tears in the hose either.
  • One of these is your problem and it can happen from time to time from vacuuming over something unintended. Unclog it using the tips I provided and you will be goo to go.
  • Hope this helps and thank you for using FixYa.

Regards, Tony

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askdyson

AskDyson

  • 2572 Answers
  • Posted on Sep 13, 2011

Official advice and support for Dyson technology

    Verified Fixya Pro

    SOURCE: took hose off dyson vacuum,

    Hi there,

    I'm sorry to hear you're having difficulties with your Dyson cleaner. Our advice would depend on which model you own, which you haven't specified in your question. If you visit www.dyson.com and click 'Support', you should be able to identify your machine, and will be able to run through some troubleshooting checks to help you resolve your issue.

    If you have any trouble finding your model, or if you've followed the steps shown in the troubleshooting guides and are still concerned, it's probably best if you get in touch with us directly. One of our experts will be happy to provide further assistance - you can call us free on 08002980298 (UK), or 1866MYDYSON (US).

    Kind regards,

    Jack
    Dyson Online Customer Support

    askdyson

    AskDyson

    • 2572 Answers
    • Posted on May 03, 2012

    Official advice and support for Dyson technology

      Verified Fixya Pro

      SOURCE: my handheld dyson won't charge but when I hold the trigger the lights come on?

      Hi Lynora,
      I am sorry to hear you are having difficulty with your DC16. Based on the details you provided we would appreciate the opportunity to trouble shoot with you over the phone to determine the best solution.
      Please call us at 1-866-693-9766 US or 0800 298 0298 UK. We look forward to speaking with you.
      Best wishes,
      Jessica

      emissionwiz

      Marvin

      • 85242 Answers
      • Posted on Dec 30, 2016

      SOURCE: Dyson cordless v6 vacuum keeps shutting off. Fully charged. Max button off.

      I would suspect the battery pack is defective.

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