Using Scan Router v2 lite, even though I successfully ad Aficio 1515 MF I/O device and set destination for windows folder, destination list is not recognized. When I remove I/O devce, message: I/O device already related to a differend server. (Another delivery server IP is already alotted to this device) Do you want to retain the I/O device settings for the server until its status is confirmed?
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Re: Device does not recognize delivery server
This device does not support scan router v2 lite.
your best bet would be to set up using SMB scan to folder.
set up is pretty straight forward create a folder on the root of C: ie C:scans
share the folder with full permissions, simple file sharing has to be turned off!!
then go into the device web page using the IP address ie: 192.168.xxx.xxx.
go to configuration and smb create a user name ie: bill then point the device to the computer you created the folder on, ie: bill's pc/c:scans
save the configuration log out of the web utility reboot the device and you should have succesfully created an smb folder share.
if this resolves or answers your query please rate me accordingly
good luck and thanks
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You need to tell the machine it has a delivery server, this can be done by selecting user tools/system settings/file transfer/delivery option/On. After doing this you may have to remove and readd the I/O device from within scanrouter.
Open the scanrouter v2 Admin utillity. Usually it will ask for a password when you open it, but just press "ok", unless you have set an 'admin' password. Click the "server" button Click "set I/O device" Click "remove" Here it may ask you if you want to "retain settings"....just remove device, don't worry. Then after the device is removed... Click "add", then "browse" or enter the ip address manually. It should find your device, cloick "ok", name it (whatever you want). Click "ok", exit program, and all should be good. This happens in standalone machines more often than in a Server environment, because your PC is not using a static IP. Please let me know how it works ;)
at least one of the destinations in the copier address book has to be designated as a sender. or, set the "auto specify sender" to on, as long as their is an e-mail address programmed in the administrator e-mail address section.
as far as updating destination list failed. if you are using scanrouter, you need to make sure that an i/o device is set in the scanrouter program. if you are not running scanrouter, turn the delivery option (or delivery server) to off, in the file transfer section of your copier.
It is a communication problem that's all. I may or may not be able to help. Are you using a scanning software on your server to scan to folders? for example "Scanrouter V2"? -you can check on your server in "start" , "programs", you will see it there if it's installed. If so do this: open "Scanrouter V2 admin utility"(you should just have to click 'OK' when asked for password -it's usually not set) then and under the "server" button select
"set I/O device", then select "remove". If you are asked to "retain
settings" select "no". Then add it again> click "add", then "Browse", it should find
the machine (either host name or IP address), select "ok" then name it whatever you want - it's for
identification only. Destinations should re-appear if you Update.
If you scan via SMB, Email or otherwise, you'll have to get your IT dept, or whoever configured in the firstplace to figure it out.
First, it doesn't work on Vista, if you have upgraded you OS??
So, have all of the destinations disappeared off the display?, and "updating destination list has failed' message displays" (or something similar). If this is the case........ have you tried going into the "Scanrouter V2 admin utility", and under the "server" button select "set I/O device", then select "remove". If you are asked to "retain settings" select "no". Then click "add", then "Browse", it should find the machine, select "ok" then name it whatever you want -it's for identification only This helps when (for some reason) the machine has become disasscociated with the Ip address for lack of a better description -particularily if the software is not installed on a machine with a statc IP. OTHERWISE Do the destinations still appear but the scans do not reach their destination even though they appear to be sent? This happens when the Windows login password has been changed, because Scanrouter is linked to the admin password. The way to tell is if you click to open the "Scanrouter V2 admin Utility", and get a message pertaining to a "wrong password" or similar. - Enter the NEW windows login password OR Has windows Firewall been enabled? TCP port #3670 needs to be opened
Please let me know if any of these solutions help, and Please rate me :)
I had this problem with an Aficio 2018D using scan router ScanRouter V2 Lite. The MFP would say it couldn't update the delivery list.
Deleting/Reinstalling SW, resetting the I/O device and so on, nothing worked. At last I had to use the SP 5845 (see maintenance manual) to manually change the Delivery Server IP address, which was initially set to 127.0.0.1 and had by then been corrupted to 0.0.0.0, to 192.168.1.227 which was the IP address of the WinXP where ScanRouter was running (of course port 3870/tcp must be opened as exception in Windows Firewall).
The scanner immediately "saw" the delivery list, updated by itself and, touching wood, worked like a charm ever since.
I don't know if the current situation was created by a fault in the device or some recent change in your configuration settings. I do know you can use the HP Director software installed on your computer to set the scan destination settings: