Question about Logitech Quickcam Chat Webcam

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I can hear other person on skype, but they cant hear me this is using the E3500 quick cam. I have checked all the settings and no problem there, But i always get this message from skype when trying to test call ( microphone is too quiet)

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Turn the vulume on the microphone up

Posted on Aug 02, 2009

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The person I call can not hear me????I am on the internet. Logitech web cam is in use.


open skype go to tools from the drop down list select options scroll to audio settings make sure the microphone is using the same as your computers audio
you can make a free test call if you cant get the microphone to work you can select learn about setting up your audio equipment or
control panel sounds and audio devices audio and also voice it

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I use the logitech e3500 web cam with skype but


If it is sometimes then could be a problem witth the hardware but still you can try reinstalling the drivers.

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My friend can't see me but she can hear me. I can see and hear he


If you have a conflict with your printer - disable the printer during cam sessions
make sure your cam is configured to Skype
  1. Start Skype.
  2. On the Tools menu, click Options.
  3. In the navigation pane of the Skype Options window, click Audio Settings.
  4. Select your Logitech device as the default microphone. For example, select Logitech e3500
  5. In the navigation pane of the Skype Options window, click Video Settings.
  6. Select your Logitech device as the default Webcam. For example, select Logitech e3500
  7. Click Save.
  8. Test logitech by making a Skype test call.

Aug 24, 2009 | Logitech QuickCam Pro 5000 Webcam

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I can hear the other person but they can't hear me


Well in SKype as i remember u have to select a Video device and a Microphone.. make sure u have the same camera selected for sound as well as for video

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Cant hear the other person in voice chat


uninstall the the skype and reinstall it back, that should work

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The person i am calling on skype cant see or hear me


You can only use the webcam with one device at a time? If you are sure the webcam is working properly shut down the software specifically for your webcam.

Log into Skype as normal.

Do you see the video call options in Skype?
In Skype you can check what you see in the following path?
Tools/ Options/ Video Settings/ Camera
Is you webcam listed if not link it using the option here.

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The other person I am talking to cannot see me. I can see and hear them but they can only hear me, they cant see me. I know my logitech camera is working becuse I can take "quick videos" but on skype it...


yours side is working correctly but when ever u giving request in cam tell to opp of them follow the adding button correctly and check their cam is visble or not to show each other

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When using VX3000 webcam, people cant always see me - HELP!!


Normal 0 See section A. Skype in the info below to setup the Audio & Video.
Also send this to your family and friends so they have there computer setup properly.
Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/ ) set it up as follows:

  1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if Installed Properly will come up and show a video picture.
  4. Then, on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now be able to see and her to you.



C. Windows Live Messenger:

  1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
  2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
  3. Next go to the Menu Bar on right side, click on “ “Action.”
  4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: Your audio and video should work. Enjoy.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud


Mar 07, 2009 | Microsoft LifeCam VX-3000 Web Camera

1 Answer

My quickcam keeps freezing up!!


Normal 0 How much memory do you have installed in your computer? It may need to be, increased, as this is likely to be the cause of your computer freezing, rebooting, times out, or shutting down.
Hope this is of some help. Bud

Jan 14, 2009 | Logitech QuickCam Pro 5000 Webcam

1 Answer

I can hear other people but they cannot hear me


Give this a try as I'm nit sure what messenger or Skype you are using.

Normal 0 Web Camera’s have to be setup on the program they are to be used with. Just installing the camera and mike on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype set it up as follows:

  1. Go to TOOLS, then OPTIONS, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if installed properly will come up and show a picture.
  4. Then on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now see and talk to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger set it up as follows:

  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this is of some help to you. Bud

Dec 29, 2008 | Logitech QuickCam Communicate STX Personal...

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