Question about HP PhotoSmart 7150 InkJet Printer

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Printer does not pick up paper. grinding sound on

Printer does not pick up paper. A grinding sound is made on left side. The paper feeder wheels turn, but paper is not lifted up to feed the paper into the rubber wheels.

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Hi,
Please perform the steps given in the below document and check for results.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00786157&cc=us&lc=en&dlc=en&product=72881

Wish

Posted on Aug 01, 2009

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Make sure it's not jammed with paper then follow these instructions for loading paper.Power unit offOpen the paper support, then slide out the extension.
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Well I don't think you are going to be able to find replacement parts for it. But what you can do is try the following. Turn off the printer, unplug the power cord, remove any paper that you may have in the feeder now pick up the printer and flip it upside down. Be careful with the scanner lid but sometimes what happens is that things will get inside the printer blocking the paper path. That will cause the printer not to pick up the paper most of the time.

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One common cause of paper feed issues is a build up of dust on the printer's rear paper feed roller. This roller consists of a plastic axle with one rubber roller on each side. This is located in the automatic sheet feeder and is referred to as the "Pick Roller." As dust builds up on the rubber rollers, they become less tacky and therefore unable to grab a single sheet of paper.
To prevent and/or cure this type of paper feed problem, these rubber rollers should be cleaned. Unplug the printer's power cord and remove the paper from the automatic sheet feeder. Locate the pick roller and clean the rubber wheels on the left and right with a cloth dampened with warm water (be sure there is no excess water on the cloth as it may drip into the machine). After these are free of any dust or ink build up, reload the paper and plug the power cord back in. The paper should then feed normally.

Next, try this printer self-test by following the steps given below:
1. Press the "Power" button to turn the printer power off.
2. Press and hold the "Copy" button.
3. Press the "Power" button one time and release it(keep holding the copy button).
4. Let go of the "Copy" button after the power LED flashes once.
5. The self-test will produce 1 page. The test is not continuous.
The self-test should print out a set of black and color bars.
If the self-test prints, but has lines or smudges or other print quality issues, please let us know. This includes any print quality issues, we need to know if the problems you have with your black or color are based in the printer, or communications with your computer, or the computer's software.
If the self-test prints your test bar(s) clearly, the printer hardware is not at fault.

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the left side of the printer pulls the paper causing the printer to jam when trying to print

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open the lower front cover at a 35degree angle and pull up to remove this lower front cover remove the toner. slide the upper deflectoer to the right and remove it. under this deflector on the left side is a pick wheel on the right side of the wheel there is a locking tab push on this and pull the pick wheel off. spray a rag with cfc contact cleaner and rub this wheel with it to remove the buildup. this will solve the problem

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If the paper is lodged too far into the printer and can't be removed:
Press the power button to turn the printer off.
Pull firmly on the paper to remove it. If you can't reach the paper because it is too far in, raise the front cover and remove the paper from the front of the printer.
Close the front cover.
Press the power button to turn the printer back on.
Resend your document to print.

Ensure that:
The paper is a recommended paper for inkjet printers.
You do not force the paper down into the printer when you load it. For example, if you are loading letter or A4 size paper, the top edge of the paper should extend above the top of the sheet feeder.
The printer is on a flat, level surface.
The left paper guide is against the side of the paper.
You do not load too much paper in the sheet feeder. Depending on the thickness of your paper, the sheet feeder can hold up to 100 sheets of paper.
The left paper guide does not cause the paper to bend in the sheet feeder.
Your printer feeds regular paper as expected. If regular paper feeds without causing problems, load the envelopes vertically against the right side of the sheet feeder. Make sure the paper guide is against the side of the envelopes.
Envelopes or the appropriate specialty papers are selected in the printer driver.
You are using a paper or envelope size supported by your printer.

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Clean the rollers down where the paper sets in the printer. Do not use cheap generic matte coated paper. Some generic matte coated paper will leave a film on your rollers and cause them to not grip the paper.

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Check for any pieces of torn paper in the path, especially on the left side. You can also reach into the slot that the paper feeds into and feel each of the rollers behind the plastic cover; they all should turn freely, pay special attention to the wheel to the left.

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