Question about Dell Dimension 4600C PC Desktop

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Virus + Graphic Card Issues.

Okay, well. My main problem is that i have a virus - and i downloaded the wrong driver for my pc, doing so. it deleted my old driver, and wont let me play my game anymore "world of warcraft" - If thats any consoltation. But i need to wipe my computer clean and restart with all new basic drivers, and get ride of the worm that i have, because when i go to the website to update ANYTHING, it re-routs me to a diffrent website telling me i have a virus and to download something, and its clearly a virus. but, heres what i said to an online professional from dell.


okay, Well about. 2 weeks ago, i got a worm, cant remember whats it from. but basicly, when i google / engine search anything, it re-routs me to a diffrent website, that always wants me to download something. thats just the one virus. well my MAIN problem is, about 2 months ago. i got the samme virus =\ and we wiped my computer, and put only the basic drivers on it, well i play world of warcraft, and the graphic options were very bad and limited. so i got the disk that the computer came with. and i downloaded a new driver for the graphics card. and it deleted my old one, well. now, it says that i cant even play my game. and word for word when i open the game, up pops a window saying '' failed to find a suiteable displaying program. now exiting '' and i tried both of the driver disks that were on there. got nothing, well sence i have a virus. im just going to start alll over, with system restore. well, the virus messed up my normal system restore, and.... i called my uncle, and he said. do it manualy with your manual and the F12 option. -- Well, i dont have my manual, because this computer is my moms boyfriends that he never uses. so i got it, and i was wondering if you could email me some directions on how to manualy restore my computer

and they wanted to charge me about 130$ - and i said no... Well i was on a website reading my computer manual online, and i came across your add. and i decided to give it a try. well, i hope you guys can help me.

, Ryan

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OK if your computer has an Manual restore pressing one of the following keys while your computer's starting up should pull up the menu. you press the keys when you see the manufacture logo such as dell hp ECT… Here are the keys F10, F11, F12 one of these key should pull up the menu. Once in the menu select advanced options and select destructive restore please be warned the destructive restore delete all user data and restores the computer back to factory defaults like brand new. The process should take up to 2 1/2 hours or less hope this helps comment on this page if you have any questions

Posted on Aug 01, 2009

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First of all you don't have a virus, it is worm/spyware. there are a lot of programs out there and they don't get rid of the same worms/spyware.
make a note of the site you are directed to and google this and you will come up with programs that will get rid of it.
you will have to pay, but it's worth it in the end.

Posted on Aug 01, 2009


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1 Answer

When i try and boot all is well till i get to starting windows screen then video goes blank and sys shuts down with no mesage. i can however boot in safe mode but cant resolve the isue. viruse perhaps?????

Hello from here you can download a manual and drivers:

There are 2 issues you have to check
The cpu thermal grease could have been dryed out.
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Try to upgrade the graphic driver or change the graphic card
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If you have an AMD:


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This is odd. I installed a SATA HDD from another machine to download the customer's files. Now I have no video. Any ideas?

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Please select your operating system.
Select the vga driver and click on one of the download links.
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My guess is that must have been a virus or something bad on that harddrive.
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neways this all will save you from formatting your comp.. if case there are too many viruses or ur anti virus is not able to detect the viruses i would recommend formatting.

And as for counter strike source (valve source is CS source only rite if i am not wrong?) source being a high end game, your grapphic card may not be able to give the reqd support, so i guess try switching to lower resolution, remove extra effects (like make the smoke look bad and decrease gamma, etc) even in the graphic card properties there can be a few changes that can be made to help boost your comps gaming performace for instance , atleast in cs1.6 switching off vertical interlacing (or something vertical something ) increased the fps . so i guess i you should try that also b4 blaming the viruses :P
for further assisstance feel free send a mail @

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plz post your comment

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