Question about Whirlpool Cabrio WTW6600SBT Top Load Washer

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Same Problem I have the same F1 problem,I call for service and they told me they is a safety recall on my washer,they just gave me a service appointment for service,I hope I dont have to pay anything.

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F1 error code is your control board. It has a built in pressure switch sensor in it. Your pressure hose connects there and the other end of the hose connects to your tub, this is so it senses the right anoumt of air pressure and it fills to the correct water level that you wanted. f1 meens that the pressure switch sensor inside the board is sensing moisture or that the air pressure that its was sensed is being leaked out somewhere.(i rarly see air leaks from the pressure hose) so more then likely your control board will need to be replaced. Now, if its a re-call, then they should charge you a cent. RE-calls are defects that were found and need to be fixed on the models that were found. If they try chrging you telkl them that no that is a recall and its the whirl pool part defect. But i wouldnt think that they would charge you....hopefully this helps out. Any questions, feel free to ask me....

Posted on Jul 31, 2009

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Not usually if its a recall This type of repair is deemed free

Posted on Jul 31, 2009

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Hello my is David a have a problem with my kenmore elite oasis 27062 when i start off to wash it rinse the water to cloth then it lock it self but when enter the spinning phrase it stop it display a error...


the error code is an F1 . your washer is made by whirlpool and for them they had a recall for any washer that had that issue. what you will need is a new main control board and wire harness. here is the rework page whirlpool gave all of the service companies. http://servicematters.com/docs/doc_main.htm hope this helps. they should cover the cost of repair. one thing to check before you do all this is with no clothes in the washer spin the tub by hand just to make sure it spins freely. cause if clothes get between the inner and outer tub it can cause the F1 error code as well.

Jul 03, 2010 | Washing Machines

1 Answer

My washer was supposed to go in to spin cycle and alarmed with I believe F1. Is there anything I can do to fix this problem


There is a recall for the Cabrio for having the "F1" error(I had mine fixed by whirpool for free). Sounds like you are getting the F1 error code. If you have not had the washer repaired under the warranty program then you should give Whirlpool a call and get it repaired under warranty. When you call them say that you are getting the "F1" error code and have read on the internet that there is a recall. Have your model number,serial number and date of purchase available. They will send someone out to inspect the washer and repair if they have the control board in stock(they had to order mine and it took 2 days for it to arrive). I also located the phone number you will need to call for service...1-800-253-1301

Jan 22, 2010 | Whirlpool Cabrio WTW6600SBT Top Load...

1 Answer

I have the exact same F1 code problem


Primary Control Failure
F
then 1 flashes when there is a primary control failure. Replace the machine control assembly.

This was under recall last year.

Telephone Whirlpool at 1-800-253-1301. Whirlpool has acknowledged the F1 fault and will send a serviceman, free parts and labor, to correct the problem concerning the "famous" F1 fault. This is even for washers out of warranty! This concerns model WTW6600 series washers.

Tell them that your Whirlpool Cabrio washer has been receiving the F1 error code repeatedly, with the same symptoms as reported by hundreds of other customers online. You were told that there is a recall for this known defect in the control board, and are requesting that Whirlpool fix the problem including parts & labor.

Be sure to get the authorization code from them so the service person cannot argue about costs.

Basically - this is a problem (faulty chip) on the main controller board of the unit... and the entire board must be replaced with the updated version.

Give the warranty a try (even if it is out of warranty)

CLICK HERE to see the part that is going to have to be replaced.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Aug 23, 2009 | Whirlpool Cabrio WTW6600SBT Top Load...

1 Answer

FI Code on Sears Oasis Washer


Called the recall dept. for Sears. Have an appointment set up for two weeks.Gave them my serial number and model number. The said if the parts show up prior to the two week time frame...call them and we could re-schedule the appointment.

Aug 15, 2009 | Kenmore Oasis HE 27082 Top Load Washer

1 Answer

Error message on WTW6200sw


Called Whirlpool to report the F1 problem on my over 2 year old, out of warranty, Cabrio washer. I was told that a repairman would be over and that I was responsible for the service call, parts and labor. Then later, I read on this site about this washer having a service recall that corrects the "Machine Control Assy" failure that causes the F1 code. I called back Whirlpool asking why they never said anything about it when I called earlier. This customer service rep said there was a recall which was stopped (he did not know why) but he would extend my warranty (at no charge) for an additional 3 months starting today which will cover all the repair charges.
I asked of the repairman when he came, if he was aware that Whirlpool was covering all parts, labor and service call. He said “yes”, prceeded to check the machine and confirmed that it needed a “Control Assy”. He ordered the part from my home (which was delivered to me) and made an appointment to return the following week to install, which he did.
The machine is now up and running and thanks to contributors to this board, I became aware of Whirlpool taking responsibility for this part failure.

Oct 28, 2008 | Whirlpool Cabrio WTW6600SBT Top Load...

38 Answers

F1 Error Code On Whirlpool Cabrio


I just called Whirlpool...800-253-1301 in USA and a lovely lady informed that there is a recall on the Cabrio Whirlpool washer for the F1 code. We set an appointment and the service call and parts will be free to fix the issue.

Oct 13, 2008 | Whirlpool Cabrio WTW6600SBT Top Load...

4 Answers

Recall on kenmore oasis


I have one of the first kenmore oasis and I get the F1 and off balance error all the time I called the recall number line is 1 (800) 659 7026 they said that they are doing a free upgrade to replace the control board the only problem is the board is on a back order and it may take a week to get the part in.

Jul 19, 2008 | Kenmore Oasis HE 27082 Top Load Washer

39 Answers

Whirlpool Cabrio Washer Error message code F1


I have started a petition to be sent to the CEO of Whirlpool Corp., Jeff Fettit.
Follow the link, and please sign it! The more the better! Spread the word!
You may also copy and post it to any other groups/discussions about this problem.

http://www.petitiononline.com/cabrio08/petition.html

Thank you!!!

Mar 03, 2008 | Whirlpool Cabrio WTW6600SBT Top Load...

48 Answers

F1 error code on Kenmore Oasis He


After getting the F1 error on my model 110.27086601 and looking at other posts here & elsewhere, I made one call to the "Product Resolution Center" at 800-847-9083 on 4/9/10. They answered quickly, looked up the model & serial number I gave them (begins with CT18) and confirmed that the unit is covered under the "upgrade plan" (as opposed to calling it a recall). They are sending the part directly to me today and they scheduled a Sears tech to come install it in 10 days (or less if the part arrives sooner). The part, shipping and service call are free. The whole call took less than 5 minutes and was no more difficult than ordering a pizza. The agent was polite, professional and a pleasure to deal with.
I'm pleased that 2 years after the warranty expired they are providing this repair free of charge and without any hassle.
To those who have had problems when calling or who will be calling, may I offer this tidbit for dealing with any customer service contact? Be polite and businesslike. The agent on the other end doesn't need to hear about "how disappointed you are, blah, blah" or that you've "been a loyal customer for 84 years" and you've "never had a problem like this" or any other editorial commentary - just be friendly, and say something like " Hi, I have an Oasis washer with the F1 problem and I understand that there's a recall covering this." That's exactly what I said and the agent efficiently handled everything from there.
Remember, the agent gets measured on the number of calls they complete so they just want to take care of you as quickly as possible. Help them by just simply stating the problem and just answering their questions with just the information requested. They are not there to listen to people whine - they've heard everything you have to say a thousand times and they will appreciate your brevity and no nonsense demeanor. Make it easy for them and they'll make it easy for you. Do your venting here if you must.

Dec 06, 2007 | Kenmore Oasis HE 27082 Top Load Washer

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