Question about Sony Video Cameras

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Sony Handi-Cam TR57. After being stored for a couple of weeks,the tape door, with tape in place has become stuck in the up position, and the tape cannot be either removed or pushed back down. The tape usually would come up when ejected, then shift outward, allowing the tape to be removed. Note: The battery was very good,and was fully charged when this happened, and still had over 650 minutes left of charge. I also used the wall power adaptor when trying to get the tape out. It is stuck halfway through the eject cycle. Anybody know where to tickle this thing to get it to finish ejecting? I have some experience with tape machines,vcrs, etc.,and can dismantle it if necessary with a little advice beforehand. This is and older model, but was enjoyable to use and should have more life ahead of it.

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Follow this procedure to troubleshoot if the cassette compartment will not open or the tape is stuck and will not eject.
IMPORTANT: If your camcorder model has a RESET button, first try pressing this button. If there is no RESET button, or pressing the button does not resolve the issue, continue with the troubleshooting steps below.

  1. Turn off the camcorder.
  2. Remove the battery from the camera.
  3. Remove the AC power supply from the camera.
  4. Slide the power switch on the camera to the VTR , VCR or CAMERA mode for 15 seconds.
  5. Slide the power switch back to the OFF position.
  6. Connect the AC power supply to the camera.
  7. Attempt to open the cassette compartment.
NOTE: If the issue is still unresolved after completing all of the troubleshooting steps, service may be required .

Posted on Aug 08, 2009

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